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Estate Agent Apprentice - Lettings
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Belvoir is a busy and successful property management, lettings, and estate agency firm based in Shrewsbury. We are looking for an apprentice to provide support to the lettings department, managing the rental properties, whilst advancing their learning in Housing Property Management.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry.
Responsibilities are to include but not limited to:
- Providing full administration support to the department by answering telephone calls and emails
- Working alongside the sales progression and lettings teams
- Interacting with customers on social media
- Completing data collection
- General office tasks
- Keeping a log of energy performance certificates
- Tagging property keys
- Helping our lettings team collect feedback from viewings
- Conducting supervised viewings, gathering feedback, and updating the company CRM system
- Working with colleagues
- Managing the office diary
- Maintaining good client relationships between the agency and the landlords via regular communication
- Take on any required tasks of the office as and when needed
Where you'll work
23 SWAN HILL
SHREWSBURY
SY1 1NN
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RM TRAINING (UK) LIMITED
Training course
Housing and property management (level 3)
Understanding apprenticeship levels
What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond appropriately
- Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem solving and flexible approach in their day to day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
- Decision making: Effective decision making in order to apply the businesses objectives and priorities.
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Training schedule
The apprenticeship programme duration is 18-months, and you will achieve Housing and Property Management (level 3) Functional Skills in maths and English and ICT (if required) You will be based in the employer’s office so you will gain 18-months’ office-based training
Desirable qualifications
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
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Own transport
Full clean UK driving licence
Other requirements
Must hold a full clean UK driving licence and have own transport due to the nature of the role and be over 21 for insurance purposes
About this employer
At Belvoir Shrewsbury, we believe that property is personal. Whether you’re selling a home, buying your next property, letting an investment or searching for somewhere to rent, our experienced team is here to guide you through every stage of the process.
As trusted estate agents and letting agents in Shrewsbury, we combine the strength of the national Belvoir brand with genuine local expertise. Our team understands the Shrewsbury property market and the communities that make the area such a desirable place to live.
We work with buyers, sellers, landlords and tenants across Shrewsbury and the surrounding villages, including Radbrook, Copthorne, Bicton Heath, Meole Brace, Monkmoor, Belle Vue, Cherry Orchard, Sutton Farm, Battlefield, Harlescott and Coleham.
Beyond the town itself, we also support clients in nearby villages and market towns such as Bayston Hill, Baschurch, Berrington, Cound, Shawbury, Pontesbury, Minsterley, Wem and Ellesmere.
From the moment you first contact us until the day your move completes, our goal is simple: to deliver professional advice, outstanding service and the best possible results for our clients.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Upon successful completion of apprenticeship, a full-time position will be available
Ask a question
The contact for this apprenticeship is:
RM TRAINING (UK) LIMITED
Katie
katie@rmtraining.co.uk
01702 782001
The reference code for this apprenticeship is VAC2000040994.
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