haart Estate Agents
Estate Agent Branch Manager
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Estate Agent Branch Manager
Branch Manager (INDBM) – Crystal Palace
Ready to lead, inspire, and make an impact? Join the U.K.'s largest independent property services group as a Branch Manager at Crystal Palace, where you'll empower a high-performing team, shape success, and deliver outstanding experiences for your clients in a dynamic environment.
About the Role
Join an industry leader and take ownership as a Branch Manager at Crystal Palace. This role offers the opportunity to shape success, build strong client relationships, and create an outstanding client experience while developing your career.
Responsibilities
Leadership & Team Management
- Leading daily meetings with the Estate Agency team
- Coaching the team to achieve KPIs
- Monitoring and assessing individual team member performance, including conducting one-to-one meetings
- Encouraging the team’s development and progression
Business Growth & Client Experience
- Generating new and repeat business
- Developing and maintaining strong relationships with vendors and buyers
- Liaising with prospective buyers and arranging property viewings to meet their needs
- Negotiating offers and agreeing sales
Compliance & Risk Management
- Ensuring the business remains risk-averse and compliant with all regulatory bodies
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Benefits
- £50,000 per year (complete on-target earnings)
- £22,000–£25,000 basic salary, dependent on experience
- Six months of supplementary payments to support pipeline development
- Uncapped commission scheme
- Company Car or monthly car allowance
- Career progression opportunities
- Elevate incentive program (company-wide)
- Employee Assistance Programme
Essential Skills & Experience
- Full UK Driving Licence (manual vehicle required)
- Minimum of 2 years’ experience in Estate Agency at a Senior Negotiator, Property Valuer, or higher-level role
- Ability to work collaboratively and foster a team spirit
- Strong ability to communicate and build trust with clients, suppliers, and colleagues
- Business planning skills relevant to branch operations
- Performance monitoring & competitor analysis experience
- In-depth knowledge of current estate agency legislation
- Ability to manage high-volume, time-sensitive workloads
- Outstanding customer service reputation
- Independent working initiative
- Good telephone manner
- Basic IT skills (Microsoft Office Suite)
- Attention to detail
Recruitment Process
Some interviews will be conducted via video software. To proceed, you must meet the following requirements:
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- Full UK Driving Licence
- Legal right to live and work in the UK (per Immigration Asylum and Nationality Act 2006)
- Right to work evidence: Passport/Birth Certificate
Additionally, we require:
- Proof of Address
- National Insurance Number
- Drivers Licence Check
Armed Forces Covenant
Spicerhaart is a forces-friendly company, offering multiple property roles to service personnel considering a civilian career. Learn more here.
Equal Opportunities
At Spicerhaart, diversity shapes our culture. We are an equal opportunity employer, committed to fairness for all talents regardless of:
- Race
- Colour
- Religion
- Sex
- National origin
- Sexual orientation
- Age
- Citizenship
- Marital status
- Disability
- Gender identity
If you require assistance due to a disability or special need, please notify our Talent Team—we’re happy to accommodate.
General Policies
- No speculation from recruitment agencies – Spicerhaart does not accept unsolicited CVs.
- Privacy Policy: Spicerhaart Staff Privacy Policy
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