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Role Overview
The role is accountable for the effective operational facilities management of a portfolio of buildings at Kingsland Business Park. The role will include on-site Team management and development, measurement and management of vendors, service charge budget setting and cost management, EH&S management, delivery of PPM and reactive repairs, support in the delivery of FM projects (Office fit outs, office moves, M&E works) to the London portfolio and other locations in UK region as appropriate.
Key Responsibilities
- Manage the day-to-day operations of Kingsland Business Park, ensuring a safe, welcoming and well-maintained environment.
- Act as the main point of contact for the client, occupiers, contractors and service partners.
- Build strong occupier relationships and drive engagement initiatives to enhance the customer experience.
- Oversee the delivery and performance of all FM services, including cleaning, security, maintenance and grounds.
- Manage planned and reactive maintenance, ensuring works are completed safely, on time and within budget.
- Monitor contractor performance, compliance and service quality across the estate.
- Support budgets, service charge management, invoicing and client reporting.
- Lead and support estate improvement projects, sustainability initiatives and continuous service improvement.
- Ensure full compliance with Health & Safety, statutory obligations and environmental standards.
- Support the development of on-site teams and foster a collaborative, customer-focused culture.
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Skills & Experience
- Facilities Management experience preferred.
- Excellent communication and influencing skills.
- Good attention to detail, ability to multi-task, able to converse at multiple levels.
- Knowledge of the FM Environment
- Have demonstrable leadership skills with a clear focus on building and leading teams to success.
AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements
We believe in flexible, smart ways of working that support both our people and the needs of the business. Our approach varies by role, so for this position you'll typically work on site at Kingsland Business Park, Wade Road, Basingstoke, RG24 8QL Monday to Friday 08:30-17:00.
What can we offer you?
Upon joining Bellrock, you can expect a comprehensive benefits package including:
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- 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- Health Assured employee assistance and wellness program
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes: Cycle to work
- Holiday purchase scheme of additional 5 days per year
- Offers and discount scheme designed to save money on everyday shopping and essentials
- Healthcare Cashplan
- MotorSave Scheme
- Refer a friend
- Liftshare
- Virtual GP
Why Bellrock?
At Bellrock, our people make the difference.
We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.
We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.
Inclusion
We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.
Apply today.
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