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Operations General Manager – Private Equity Conference Events
Do you want to own the operational standard of every conference we run?
You will be responsible for the end-to-end execution of 10 European private equity conferences per year—handling venues, suppliers, on-site teams, and ensuring best-in-class attendee experiences.
Why This Role?
Are you the kind of operator who:
- Ships results – obsessive about detail, calm under pressure, and energised by orchestrating a thousand moving parts?
- Thrives in fast-paced environments where tremendous responsibility fuels growth?
- Joins a young, entrepreneurial team of driven individuals who challenge and support each other?
If so, we’d love to meet you.
About Retail Insights
Retail Insights is Northern Europe’s leading retail forum. We foster a thriving ecosystem—bringing together 3,000+ leaders annually from across 15+ countries to exchange insights, inspiration, and networking opportunities.
Powered by United Media, we build scalable industry media and conference products—currently spanning insurance, HR, private equity, and retail, with 8 organically launched brands and an acquisition under our belt.
What We Offer You
You’ll own one of our core business areas in a London-based startup environment, where growth is constant and excellence is expected.
Why Join Us?
- Real impact – Tangible results from execution in a high-growth, results-driven setting.
- Mentorship – Work closely with our high-performing team, with access to our CEO and founder.
- Unlimited potential – Proven track record of internal promotions for standout contributors.
- Global travel – Attend and support our conferences across Europe.
- Skill development – Grow your project management, outreach, negotiation, and people skills with hands-on training.
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Your Responsibilities
This isn’t a one-size-fits-all role—your impact determines our next steps. Core tasks include:
Supplier & Logistics Leadership
- Research & sourcing – Find and vet the best suppliers, vendors, and venues for conference needs.
- Brand & event materials – From banners to lacee, quality-check design aspects and ensure brand consistency.
- Contract negotiations – Secure terms and budget shadows to keep current/anticipated costs under control.
- Vendor relationships – Build and sustain strong partnerships to resolve issues, retain partners, and secure favourable terms.
Event Execution
- Plan and execute sponsored VIP experiences, lunches, and after-hours networking activities for 10+ key investor events per year.
- Collaborate with venue teams to coordinate logistics, checklist verification, and contingency planning.
- Ensure last-minute operational resilience – step in as the on-site command during events for real-time troubleshooting.
Team & Process Owner
- Centralise queries – Distill incoming questions into actionable resolutions for smooth workflow.
- Manage volunteer operations – Recruit, train, and organise a team of 40 on-site event helpers.
- Lead project coordination – Balance multiple stakeholder needs, allocate resources efficiently, and pilot change with agile execution.
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What the Future Looks Like
- We believe internal promotion is the fastest route to growth. If you drive results, leadership roles will open up—from operational to senior management—after just 2 years.
- Whether it’s 2 years or 10+—this role is foundational for a high-impact career in events, operations, or leadership.
Who We’re Looking For
We welcome candidates from all experience levels since training is tailored to your growth. However, two factors are mandatory:
- UK work permit eligibility (required for a remote/flexible entry but mandatory for this role).
- The right skills and personality—teamwork, leadership, thriving under pressure, ownership-driven action.
Key Traits
✔ Perfectionist mindset – You hit realising execution with meticulous attention to detail and a storybook finish. ✔ Entrepreneurial spirit – Hunger to lead rather than just “do the job.” ✔ Urgency – A high-energy work ethic where being proactive and action-orientated is your DNA. ✔ People-powered – Loves speaking and building relationships—writing and verbal communication should excite you. ✔ Organisational brilliance – Can structuralise chaos, on a whiteboard or your calendar, and prioritise ruthlessly.
Start Date & Office
- Flexible entry. Begin whenever it works for you.
- Meets Monday to Friday in our London office—located a 4-minute walk from Victoria Station.
Take the next step. Let’s build something extraordinary. We’re waiting to meet you.
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