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Hyve Group

Event Operations Lead

London
Posted 7 days ago
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About HLTH (a Hyve Event)

Our mission is to connect the entire healthcare ecosystem and foster meaningful community interactions through:

  • Three annual events (HLTH, ViVE, and HLTH Europe)
  • The HLTH Foundation
  • A series of digital content offerings

As an industry engagement platform, HLTH aims to help define the next decade of healthcare. Founded in 2015, the organisation is now recognised as the foremost event for healthcare innovation in the US (since 2024) and Europe (as of 2024).


Summary of the Role

We are hiring an experienced Event Logistics Professional to join the HLTH team, focused on managing and implementing the logistical delivery of HLTH Events, with a key emphasis on HLTH Europe—Europe’s leading healthcare innovation event held annually in Amsterdam.

The role will involve:

  • Supporting event logistics for all HLTH engagements.
  • Supervising a small operations team responsible for both event logistics and sponsor logistics.
  • Supporting US-based portfolio events as required.

This position is based in the UK, requiring in-office attendance (minimum 3 days/week) in the London office. International travel and flexible working hours are mandatory.


Primary Responsibilities

** HLTH Operations Management (Europe Focus) **

  • Plan and execute end-to-end event operations for HLTH Europe.
  • Lead sponsor operations, including logistics delivery management, communication, portal oversight, floorplan strategy and execution, turnkey activations, pavilion construction, inventory management, and brand asset collection.
    • Oversee meeting logistics such as signage, décor, room design, AV production, staff housing, and onsite experience.

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Vendor & Budget Management

  • Managing and directing key event vendors across the show cycle (e.g. venues, security companies, destination management, staffing agencies, registration, transportation, housing, onsite tech).
  • Manage event budgets, including forecasting, budget projections, and post-event reconciliations.

Event Innovation & Collaboration

  • Brainstorm and implement event plans with input from internal teams (creative, marketing, sales, and content).
  • Develop cross-functional strategies and processes using tools like Notion, Salesforce, and G-Suite.

Event Venue & Safety Initiatives

  • Collaborate with venue partners (e.g., RAI Amsterdam) to maximise opportunities and enhance onsite transitions from pre-show to payback.
  • Ensure health and safety compliance of events, coordinating with third-party risk management providers.
  • Create and enforce a CSR program focused on minimising environmental impact, promoting sustainable planning across exhibitions.

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Team Leadership & Development

  • Support, mentor, and coach team members undertaking operational responsibilities to foster knowledge and best practices.

Qualifications & Criteria

  • 7+ years of experience in delivering large-scale conferences and exhibitions.
  • Strong financial acumen, including management of budgets exceeding €2 million.
  • Proven coaching and recruiting experience.
  • Strong floorplan design management skills.
  • Ability to negotiate high-value tenders.
  • Laser-sharp attention to detail, analytical thinking, and proactive problem-solving.
  • Collaborative and outcome-driven personality, with experience working in cross-functional teams.
  • Outstanding verbal and written communication skills.
  • Results-focused, self-motivated, and relationship-oriented.
  • Creative and innovative approach with solution-oriented mindset.
  • European experience highly beneficial.

Technology Stack

  • CRM tools: Salesforce
  • Workspaces: Google Suite (Gmail, Docs, Sheets, Slides)
  • Event tools: MapYourShow, Swoogo, Swapcard, Docusign
  • Internal Comms: Asana, Slack, Zoom

Salary & Benefits

  • Competitive compensation and benefits package
  • Apple laptop provided
  • Paid time off and holiday allowance aligned with UK standards
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Skills

Event Logistics
Budget Management
Team Management
Floorplan Management
Negotiation
Attention to Detail
Problem Solving
Communication
Relationship Building
Project Management
Creative Thinking
Collaboration
Health and Safety Management
Sustainability Practices
Vendor Management
Event Planning

Location

London, England, United Kingdom

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