Hyve Group
Event Operations Manager
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A bit about us
We’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.
Our portfolio features some of the world’s leading events in sectors like ecommerce, healthcare, edtech, and fintech. We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix.
Alongside our market-leading events, we’re building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms.
Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business.
Think that sounds good? Wait until our talent acquisition team tells you about the culture.
A bit about you
First things first: whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome. The question isn’t where you’ve come from, but where you want to go.
You’ll thrive here if you’re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact.
Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins.
If that sounds like you, you’ll fit right in.
A bit about the role
The Event Operations Manager plays a pivotal role in the successful planning and delivery of Investing in African Mining Indaba, the world's leading mining investment conference, held annually in Cape Town. Working as part of a high-performing operations team, you will lead the planning and execution of key operational workstreams, ensuring every aspect of the event is delivered to the highest standard.
You will be responsible for managing a broad range of event operations, including venue management, AV and production, exhibition operations, signage, security, sponsorship fulfilment, stakeholder management and the overall customer experience. Working closely with the Head of Operations, internal teams, suppliers, contractors and venue partners, you will ensure all technical and logistical elements come together seamlessly to create an exceptional event experience.
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This is a fast-paced, hands-on role that requires a proactive, solutions-focused professional who thrives on delivering complex, large-scale international events. You'll take ownership of multiple operational projects simultaneously, balancing strategic planning with meticulous execution while remaining calm under pressure and adaptable to changing priorities.
The ideal candidate will have significant experience delivering large-scale exhibitions and conferences, excellent project management skills and the confidence to build strong relationships with a wide range of stakeholders. You'll combine exceptional attention to detail with commercial awareness, strong negotiation skills and a collaborative approach to delivering world-class events.
In addition to Mining Indaba, you may also support the planning and delivery of 121 Mining Investment events held internationally, providing opportunities to work across a global portfolio of market-leading events.
As part of your job, you’ll be
- Lead the end-to-end operational planning and delivery ensuring all logistical elements are executed to the highest standard, including venue operations, AV and production, exhibition management, signage, registration, health and safety, security and customer experience.
- Manage all venue operations, including researching and sourcing fringe event locations, preparing costed recommendations, negotiating contracts and overseeing venue delivery.
- Build and maintain strong relationships with suppliers, contractors and service partners, managing performance, timelines, budgets and contractual deliverables to ensure exceptional event execution.
- Oversee all aspects of exhibition operations, including stand construction, floorplan implementation, contractor management and compliance with local health and safety regulations, ensuring a safe, high-quality exhibition environment.
- Lead the planning and delivery of AV, staging and production requirements across all conference content, working closely with the Content team and technical suppliers to deliver a seamless delegate experience.
- Champion the onsite customer experience by designing efficient attendee journeys and ensuring exhibitors, sponsors, speakers and delegates receive outstanding support throughout the event.
- Manage operational budgets, maintaining accurate forecasts, controlling expenditure, identifying cost-saving opportunities and completing post-event financial reconciliation.
- Develop and maintain detailed operational plans, project timelines, risk registers and delivery schedules, ensuring all milestones are achieved on time.
- Identify and implement process improvements, driving operational efficiencies, standardising best practices and continually enhancing the quality of event delivery.
- Collaborate with internal teams including Sales, Client Relations, Marketing, Content, Registration and Investor Engagement to ensure all operational requirements are aligned and delivered successfully.
- Lead operational delivery onsite, proactively resolving issues, managing multiple priorities and making informed decisions in a fast-paced live event environment.
- Support the planning and delivery of the wider event portfolio, including international 121 Mining Investment events, as required.
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Here’s what we’re looking for from you
- Proven experience delivering large-scale B2B exhibitions or Confex style events, with responsibility for end-to-end event operations.
- Strong operational knowledge across exhibition management, including stand construction, floorplan delivery, contractor management and exhibitor operations.
- Experience in key event logistics, including venue operations, AV and production, signage, security and delegate experience.
- Excellent commercial awareness, with the ability to manage budgets, negotiate with suppliers, accurately forecast costs and deliver operational excellence within budget.
- Strong project management skills, with the ability to manage multiple workstreams, prioritise effectively and deliver against demanding deadlines.
- Experience working with a range of event technologies and operational systems, including floorplan software, event websites, budgeting tools and project management platforms.
- A process-driven mindset with a passion for identifying opportunities to improve workflows, efficiency and the overall event experience.
- Outstanding organisational skills with exceptional attention to detail and the ability to remain calm and solutions-focused under pressure.
- Excellent communication and stakeholder management skills, with the confidence to build productive relationships with venues, suppliers, contractors, sponsors and internal teams.
- A collaborative leadership style, with experience mentoring and supporting the development of junior team members.
- A customer-first approach, consistently delivering an exceptional experience for exhibitors, sponsors, delegates and all event stakeholders.
- Flexibility and resilience to thrive in a fast-paced international events environment, adapting quickly to changing priorities and operational challenges.
Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!
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