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Event & Training Co-ordinator Apprentice
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Business Administrator (Level 3) Apprenticeship
To coordinate all training course programmes and assist with the planning and running of events when required. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Training & Course Coordination
- Maintain an 18-month rolling calendar
- Source new courses
- Ensure high standards across all training sessions
Event Support
- Assist with planning, administration, and on-the-day running of events and forums
Delegate & Course Administration
- Handle bookings
- Send joining instructions (10+ days before)
- Issue certificates
- Manage changes or enquiries
Venue & Supplier Liaison
- Book rooms
- Order catering
- Coordinate with venues, trainers, and suppliers
Course Materials & Logistics
- Produce accurate handouts
- Raise purchase orders
- Manage logistics on training days
Finance & Reporting
- Maintain monthly spreadsheets
- Provide financial forecasts
- Process invoices
Customer Service
- Respond to enquiries
- Maintain client records
- Follow up within 2 days for best practice
Marketing & Promotion
- Collaborate on mailshots
- Update CRM and website
- Support marketing follow-ups
Room Hire Management
- Administer and manage bookings, setup, and onsite coordination
Membership & Event Assistance
- Support the Membership Team and Chamber events when needed
Site & Supplies Oversight
- Ensure both sites are stocked with necessary materials
- Greet visitors
Meetings & Compliance
- Attend internal meetings
- Support weekly health and safety checks, including fire alarm testing
External Liaison
- Register candidates
- Communicate with awarding bodies (e.g. BCC, CPD)
Where you'll work
TREVITHICK HOUSE STAFFORD PARK 4 TELFORD TF3 3BA
Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: SBC TRAINING LIMITED
Training course: Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data.
Examples include MS Office or equivalent packages.
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Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports and proposals.
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
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Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard
Apprenticeships include time away from work for specialist training. You’ll study to gain professional knowledge and skills.
Requirements
Desirable qualifications
- GCSE in: English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Creative Initiative
About this employer
Shropshire Chamber provides business and industry support in Shropshire. A true champion of Shropshire businesses at a local, regional and national level. Shropshire Chamber of Commerce sits at the heart of the community, working with companies of all shapes and sizes, and representing all sectors.
https://www.shropshire-chamber.co.uk/home (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). A full-time position may be offered at the end of the apprenticeship.
The contact for this apprenticeship
- SBC TRAINING LIMITED
- Colin Preece
- Email: colin.preece@sbc-training.co.uk
- Phone: 07940086209
The reference code for this apprenticeship is VAC2000042770.
Apply now. Closes in 26 days (Monday 10 August 2026 at 11:59pm)
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