The Landmark London
Events Bar Manager
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Company Description
The Landmark London is a historic luxury hotel that combines classic elegance with contemporary style in the heart of the city. Guests enjoy spacious, refined rooms and suites designed for comfort, privacy, and modern convenience, supported by attentive, world-class service. The hotel is renowned for its grand banqueting suites and ballrooms, hosting high-profile events, celebrations, and weddings. Dining and socializing options range from the iconic Winter Garden Restaurant and Champagne Bar to the Great Central Pub and Mirror Bar. A tranquil spa with a chlorine-free pool, Jacuzzi, steam room, gym, and treatment rooms offers a complete wellness experience.
Role Description
The Events Bar Manager is a full-time, on-site role based in Barking, responsible for overseeing bar operations during events, functions, and private gatherings. Day-to-day tasks include:
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- Planning bar service for events
- Managing stock and inventory
- Ensuring all beverages are prepared and served to brand and hygiene standards
- Leading and scheduling bar team members
- Providing hands-on training
- Maintaining a high level of motivation and performance
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The Events Bar Manager collaborates with events and sales teams to align bar offerings with client requirements, supports upselling opportunities, and ensures exceptional guest service at all times. Administrative duties include:
- Monitoring costs
- Reporting on sales
- Ensuring compliance with health, safety, and licensing regulations
Qualifications
- Strong Customer Service skills, with a focus on delivering a luxury guest experience and resolving issues promptly and professionally.
- Practical experience in Food & Beverage operations, including bar service, product knowledge, stock control, and adherence to hygiene standards.
- Excellent Communication skills for coordinating with events, sales, and kitchen teams, and for giving clear direction to bar staff.
- Training experience, with the ability to coach and develop bar team members in service standards, product knowledge, and compliance.
- Sales capabilities, including upselling beverages, promoting event packages, and contributing to revenue targets.
- Proven experience in a supervisory or management role within hotel, bar, or events environments.
- Knowledge of licensing laws, health and safety, and food safety regulations.
- Ability to work flexibly, including evenings, weekends, and peak event periods.
- Relevant hospitality or bar management certifications are an advantage.
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