Relais & Châteaux
Events Manager
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Events Manager
Events Manager at Relais & Chateau Thornbury Castle
Join our passionate team and help create unforgettable experiences in this historic Tudor Castle.
About the Role
Relais & Chateau at Thornbury Castle seeks a dynamic, experienced Events Manager to deliverexceptional hospitality and first-class event experiences. You’ll play a pivotal role in managing bookings, creating unforgettable moments, and ensuring smooth operations from proposal to ceremony.
About Relais & Chateau Thornbury Castle
Nestled on 15 acres, Thornbury Castle remains the only operational Tudor Castle hotel in England. Our £10m refurbishment has revived its regal grandeur, featuring:
- 26 luxury rooms and suites
- Award-winning restaurant and bar
- Two bespoke meeting/conference venues
- Located: A 20-minute drive from Bristol
Our mission: "Refined and personalised hospitality"—we make guests feel like royalty in a truly unique setting, offering a retreat from daily life.
Awarded: 1 Michelin Key Hotel & 3AA Rosette Restaurant
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Key Responsibilities
- Lead our wedding and event department—smoothening the journey from inquiry to realization
- First point of contact for wedding and private event queries, converting leads into bookings
- Prepare proposals, contracts, and invoices with meticulous accuracy
- Oversee bookings, payments, and contracts while maintaining compliance with health & safety
Event Coordination & Sales
- Host show rounds, wedding fairs, and internal events to promote the Castle
- Optimise sales opportunities and support the hotel’s growth strategy
- Establish strong relationships with vendors, suppliers, and clients
Client Relations & Operations
- Respond proactively to guest concerns, ensuring their needs are met before and after the event
- Follow diary management, target KPIs, and company policies diligently
- Train equipe on villa-run events and functions
Essential Skills & Experience
✔ Minimum 2 years’ experience in hotel-based wedding or event coordination ✔ Extensive experience with Opera or similar booking system (event management) ✔ Strong financial acumen—monitoring billing, invoicing, and payments ✔ Multitasking with precision—managing multiple events simultaneously
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Perks & Benefits
- £30,000 starting salary + monthly gratuity share (approx. £2,500/year)
- 28 days holiday (including bank holidays)
- Paid birthday leave
- Complimentary stay at the Castle after successful probation
- Ongoing training programs for staff development
- Discounted stays, food & drinks for staff & their families
- On-duty meals, uniform provided, and free parking
Culture & Team
The team is hardworking, passionate, and service-oriented, striving for five-star reviews. We’re looking for someone who thrives in a busy, fast-paced environment while maintaining courtesy and polish to honor our heritage.
Ready to shape the future of luxury events with us? Apply now!
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