Thornbury Castle
Events Manager
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Events Manager
Events Manager – Relais & Château at Thornbury Castle
Company Description
Relais & Chateau at Thornbury Castle are seeking a dynamic and driven Events Manager to join their professional and hardworking team. The ideal candidate will have the passion to deliver a truly memorable and impressive experience for guests. This role involves spearheading 5-star experiences within a unique, beautifully restored Tudor Castle, shaping unforgettable stays for visitors.
About Thornbury Castle Hotel
Nestled on 15 acres of stunning land, Thornbury Castle Hotel is the only operating Tudor Castle hotel in England. Following a multi-million-pound refurbishment, it has fully revived its regal grandeur.
Located just 20 minutes from Bristol, the hotel offers:
- 26 luxurious rooms and suites
- Award-winning restaurant
- Exclusive bar
- Two unique meeting and conference spaces
Their company philosophy centres on "refined and personalised hospitality"—creating a retreat where guests can unwind, indulge, and escape daily life. Guests should leave feeling like royalty in a one-of-a-kind setting, hosted by exceptional people.
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The hotel holds:
- 1 Michelin Key Hotel Award
- 3AA Rosette Restaurant
Job Description
We are searching for a driven, dynamic, and experienced Events Manager to oversee day-to-day operational excellence across events planning and reservations. Based out of the hotel, your responsibilities will include:
Key Duties & Responsibilities
- Be the first point of contact for all wedding and event enquiries, converting leads into confirmed bookings.
- Prepare detailed event proposals and contracts, ensuring intricate accuracy in ** preciosions, schedules, and logistics**.
- Oversee billing, invoicing, and payment processing, maintaining meticulous financial records.
- Develop precise internal function sheets to support seamless event execution.
- Anticipate guest needs with proactive communication, addressing concerns effectively.
- Welcome and accompany function organisers and brides for weddings—acting as primary host and sole ceremony contact.
- Sales-driven role: Optimise every engagement to maximise bookings and revenue.
- Organise show rounds, participate in wedding fairs, and curate internal brand-focused events to promote Thornbury Castle.
- Adhere to company policies, KPIs, schedules, and health & safety regulations.
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Requirements
- Full-time, permanent position: 40-hour workweek.
- Competitive base salary: £30,000 per annum.
- Bonus opportunity: Monthly share of tips/gratuities (~£2,500/year).
Requirements
- Minimum 2 years’ experience in hotel-based wedding and events coordination.
- Preferred qualification: Experience with Opera properties or equivalent high-end operators.
Additional Perks & Benefits
- 28 days’ paid leave (including bank holidays).
- Paid birthday off (an extra day per year).
- Complimentary stay at Thornbury Castle after successfully completing the 3-month probation period.
- Training & development: Access to internal workshops, external specialists, and online resources.
- Staff & family discounts: Preferential rates on hotel accommodation, food, and beverage.
- Recognition programmes for outstanding contributions.
- Uniform & meals provided while on duty.
- Free on-site parking.
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