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Location: London-based, with hybrid option. During probation period, you'll be in the office four days a week.
Hours: Full time, 40 hours a week, including occasional evening events.
Contract: Permanent
Reports to: Engagement Manager
About the role
You'll work closely with our Engagement Manager to help deliver Synchronicity Earth's programme of events and external engagement, from in-person gatherings to webinars and hybrid formats. You'll also support colleagues attending international conferences, helping the logistics run smoothly so they can focus on the conversations that matter.
This is a varied role. Some weeks you'll be deep in spreadsheets and supplier emails. Other days you'll be on your feet at an event, solving the small problems that only show up once people are in the room. If you like work that mixes planning with adaptability, this is built for you.
What you'll do
Event and conference logistics
- Help plan, coordinate, and run a range of events, working with vendors, venues, and partners such as AV and language interpretation suppliers and caterers, to keep things running smoothly.
- Support event promotion and audience engagement. This covers attendee communications, tracking RSVPs, handling accessibility requests, and keeping invitation lists current.
- Provide on-the-day support, including check-ins, set-up, pack-down, and responding to attendee needs as they come up.
- Support colleagues travelling to national and international conferences, such as COP and New York Climate Week. This includes arranging flights, accommodation, visas, and itineraries, in line with our policies and budgets.
- Help resolve travel-related issues or last-minute changes.
- Track event budgets and process purchase orders and invoices.
- Support external event communications with our Communications team, including social media posts and short write-ups for the website.
- Keep internal coordination running smoothly, updating our project tool, Asana, and sharing updates with the team where it matters.
Research and evaluation support
- Support the Engagement Manager with research into venues, caterers, suppliers, and sector trends.
- Help identify opportunities for collaboration and partnership through desk-based research.
- Help gather feedback, data, and stories from events to understand their impact.
- Contribute to monitoring and reporting that supports the evaluation of our engagement work.
- Help prepare materials and reports that share the impact of this work with colleagues internally.
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Database and contact management
- Maintain and update our contact database in Salesforce (the system we use to manage relationships with partners, donors, and supporters), keeping it accurate and well organised.
- Support database queries and reporting, and help group contacts so the right people receive the right communications.
- Help send key marketing materials and donor or partner updates to the right contacts.
What you'll bring
We know that strong candidates come from all kinds of backgrounds, and that experience doesn't always come with a job title attached. If the list below describes you, even partly, we'd like to hear from you, whether that experience comes from paid work, volunteering, or study.
- Experience organising in-person or online events, or supporting engagement activities, through work, volunteering, or academic experience.
- Strong organisational skills, with the ability to manage multiple tasks, prioritise well, and work to deadlines.
- Responsiveness and reliability, replying promptly to colleagues, suppliers, and stakeholders.
- Close attention to detail, and an understanding of why accuracy matters in documents, itineraries, and event materials.
- Good problem-solving instincts, and a level head when plans change at the last minute.
- Clear written and verbal communication, for coordinating with colleagues, vendors, and attendees.
- Confidence with Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience with database or project management software, such as Salesforce or Asana, or a willingness to learn them quickly.
- An approachable, enthusiastic manner, comfortable representing Synchronicity Earth to a range of external audiences.
- A genuine fit with our values: working well with others, respecting different perspectives, and caring about both nature and the people who protect it.
Fair recruitment and adjustments
Synchronicity Earth is committed to fair recruitment. Selection is based on the criteria for this role and your potential, and we will not disadvantage anyone because of a protected characteristic, including age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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If you need an adjustment for any part of the process, whether extra time, an accessible format, assessment or interview support, or anything connected to a disability, neurodivergence, health condition, caring responsibility, religion or belief, tell us in confidence. Any equality monitoring is collected separately and is never used to assess your application.
How to apply
We welcome applications from people of all backgrounds. Applying is straightforward, and we will guide you through every stage. Apply using the link provided with this advert. If you need an adjustment at any point in the process, contact us as soon as you can and we will help you access it fairly.
What to expect in the process
- A short online application and your CV. (About 5 minutes)
- A brief screening call or written questions about you, your motivation, and your interest in the role. (About 20 minutes)
- A conversation with the Engagement Manager and a member of the team. (About 20-30 minutes)
- If you progress, a final conversation to talk through fit, questions, and next steps. (Confirmed during the process)
Any offer is subject to standard right-to-work checks, carried out in a way that does not discriminate because of nationality, race, or ethnic background. The full terms of the role, including salary, working pattern, and any applicable benefits or holiday arrangements, will be confirmed in the offer.
Why this role, and why now
Synchronicity Earth funds work at the intersection of biodiversity, human rights, and sustainable livelihoods, focusing on species and ecosystems that are overlooked and underfunded. Events and engagement are how we bring that work into the room, online and in person, for partners, donors, and the wider conservation community. As Events Officer, you'll be part of making those moments happen well.
We know that the environment sector has a long way to go to become as diverse as it should be, and we don't think that's something to gloss over. If you're early in your career, or moving into this sector from somewhere else entirely, we want this role to be genuinely open to you. Tell us about the experience you have rather than the experience you think we're looking for.
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