Zoological Society of London (ZSL)
Events Officer
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Events Officer
Events Production Coordinator | ZSL (London Zoo & Whipsnade Zoo)
Join ZSL’s dynamic Events Team and play a key role in bringing unforgettable experiences to life across our two world-renowned conservation zoos. From large-scale seasonal spectaculars to engaging visitor events, this exciting role sits at the heart of planning and delivering a diverse and ambitious events programme.
About the Role
Working closely with Event Team Leads, you will help coordinate the logistics, people, resources, and contractors that make our events a success. You'll have the opportunity to:
- Take ownership of projects
- Contribute creative ideas
- Support live event delivery on-site
- Help enhance future visitor experiences
No two days will be the same—your responsibilities may include coordinating contractors, staff training, analysing visitor feedback, or shaping seasonal experiences.
This is an exceptional opportunity for a proactive and hands-on events professional seeking development in a fast-paced environment, with a mission-driven component in conservation.
Key Responsibilities
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Event Planning & Delivery
- Support Event Team Leads in planning and delivering individual events.
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Seasonal Event Development
- Research and develop ideas/material for season-themed events.
- Assist in creating project plans (with guidance from Event Team Leads) and oversee repeat seasonal events.
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Contractor Management & Compliance
- Oversee contractors on-site and ensure compliance with Health and Safety policies.
- Support contractor induction and training.
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Event Evaluation & Insights
- Compile, analyse, and write up event evaluation reports.
- Provide insights from visitor feedback.
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Accessibility & Inclusion
- Develop and implement accessibility plans to ensure event standards are met.
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Equipment & Asset Management
- Logistically move and maintain equipment across the two sites.
- Support management of the inventory.
Location & Flexibility
This is a dual-site role, alternating primarily between London Zoo and Whipsnade Zoo.
- ~50% of time at each location (typically two days per week).
- Remaining time flexible to meet operational needs.
- Evenings, weekends, and occasional overtime required, compensated by Time Off in Lieu (TOIL).
Requirements
With a focus on events operations and logistics, the ideal candidate will have:
- Experience in event set-up, theming, or contractor coordination.
- Strong ability to manage multiple priorities under deadlines.
- A creative mindset for developing innovative outlet experiences.
- Hands-on practical skills (e.g., managing physical layouts, equipment, outdoor work).
- Full, valid UK driving licence essential.
Key Soft Skills:
- Confident problem-solving under pressure.
- Excellent organisational and teamwork abilities.
- Commitment to ZSL’s Health and Safety policies.
- Capacity to work outdoors in all weather conditions.
This non-sponsored role is subject to standard pre-employment vetting, including right to work verification.
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About ZSL
Packed with inspiring wildlife, science-driven conservation, and global campaigns, the Zoological Society of London (ZSL) is dedicated to empowering world-leading animal welfare and extinction prevention.
Mission:
To inspire, inform, and empower people to stop wild animals suffering and going extinct.
Benefits
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Purposeful Work – Collaborate with colleagues driving conservation solutions that impact global wildlife health.
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Financial Perks
- Pension: Generous package (up to 12% contributory).
- Life Assurance: Fully covered from day one.
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Work-Life Balance
- 25 days leave (plus UK bank holidays).
- Flexible arrangements supported by management.
- Wellbeing support: Access to 24/7 EAP and a comprehensive programme.
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Perks of Work
- Free zoo tickets (or whipsnade.com/discount for visits) for you and guests.
- Cycle-to-Work Scheme for sustainable commuting.
- Interest-free loan option for London commuting expenses.
- Enhanced maternity/paternity/adoption packages.
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Environmental Benefits
- Prioritise sustainability at work and home.
How to Apply
Applications are highly encouraged early due to potential early closure or extended deadlines. All reports go through blind selection until interviews, so we advocate for the individual relevance of each application.
Apply ASAP or contact recruitment@zsl.org.
Designing your future at ZSL is open!
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