The Groucho Club
Events & Programme Delivery Assistant Manager
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Events & Programme Delivery Assistant Manager
About The Groucho Club
Founded in 1985, The Groucho Club is one of London’s most renowned private members’ clubs, bringing together individuals from the creative industries—including film, media, arts, publishing, and music.
Located in Soho, the Club offers exclusive bars, restaurants, event spaces, and bedrooms for members and their guests. Discretion, individuality, and a relaxed yet professional atmosphere define our culture.
About the Role
We are looking for a highly organised, energetic, and people-focused Events & Programme Delivery Assistant Manager to support the operational delivery of both private events and our growing programme of member events.
This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment and enjoys bringing events to life—from planning through to flawless execution.
Working closely with the Senior Events & Programme Delivery Manager, you will:
- Overse the day-to-day operation of the Events Department
- Ensure every event aligns with exceptional hospitality standards
- Help cultivate a memorable experience that reflects The Groucho Club’s unique culture
At The Groucho Club, events aren’t just occasions—they’re opportunities to connect, inspire, and create unforgettable moments. This role sits at the heart of making that happen.
Key Responsibilities
Support the Senior Events & Programme Delivery Manager in:
- Operational planning & delivery of private events and member events
- On-floor leadership, ensuring seamless execution for peak standards of service and presentation
- Event logistics, including:
- Room setup & banquet event orders
- Staffing allocations & equipment requirements
- Operational readiness checks
- Pre-event briefings, ensuring team alignment and preparedness
- Event space management, upholding impeccable presentation, cleanliness, and health & safety compliance
- Shift leadership, resolving issues proactively to deliver an outstanding guest experience
- Member relations, understanding preferences to refine highly personalised service delivery
- Staff development, coordinating scheduling, workplace supervision, and team deployment
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Additional duties:
- Stock control & purchasing support for events, supplies, and inventory management
- Service standards monitoring, providing constructive feedback and coaching
- New employee onboarding & training
- Collaborating with Reception, Reservations, Programming, Food & Beverage, and operational teams
- Driving continuous improvement via post-event feedback and innovative event concepts
- Embodying consistency in professionalism, integrity, and discretion
Requirements & Fit
Ideal candidates will have:
- Relevant experience in hospitality, private member clubs, venue management, or event operations—ideally in premium environments
- Proven leadership ability, with a track record of motivating teams while setting an example
- Strong organisational skills, managing multiple projects, deadlines, and logistical complexities
- Commercial and soft skills to build rapport across teams, ensuring alignment and communication
- A passion for hospitality and a dedication to crafting memorable guest experiences
- Pressure-driven adaptability with a calm, problem-solving mindset
- Professional attention to detail, upholding labelling standards across operations
- Willingness to own event delivery and make critical decisions in dynamic situations
- Proactive, resourceful, and resilient, anticipating challenges and pivoting to solutions
- A team player attitude, collaborating inclusively and supporting colleagues
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Other Expectations:
- Flexibility to assume evenings, weekends, and event-specific shifts as scheduling requires
Why Join?
- Competitive salary
- 30 days paid holiday (including bank holidays, pro-rata)
- Wagestream for financial wellness support
- Free nutritious meals
- Pension scheme
- Hospitality Action Employee Assistance Programme
- Refer a Friend Scheme – up to £1,000 shared with selected candidates
- Bonus opportunities through exceptional performance
- Staff events, including:
- Paid staff parties
- Food & drink tastings
- Unique bookings and experiences
- Access to industry networking within London’s creative elite community—membership of a privileged, intimate network
Equal Opportunities Policy
The Groucho Club is an equal opportunity employer. Employment decisions—hiring, promotions, discipline, and termination—are based strictly on merit, competence, performance, and organisational needs. We are firmly committed to diversity and inclusivity, and discriminate neither by nor against characteristics including:
- Race
- Colour
- Religion
- Marital status
- Age
- National origin
- Ancestry
- Physical or mental disability
- Medical or genetic information
- Pregnancy
- Gender identity or expression
- Sexual orientation
No agency applications accepted—direct candidates only.
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