Events Senior Supervisor

🧑‍🤝‍🧑 Team Development

• Collaborate with your squad through:

  • Goal setting and crisp alignment
  • Weekly huddles and investment in continuous development
  • Feedback-driven improvement, sharing best practices daily

• Pilot peer training programs including:

  • Customer service techniques
  • Food safety and allergen protocols
  • Standard operating procedures (SOPs)

• Support team culture and enhanced self-reliance through rotation exposure and constructive mentorship.

⚠️ Quality, Safety & Compliance

• Maintain top-tier hygiene standards and food solutions characteristics ensuring compliance.
• Train and adhere to all incoming policy, policy audit standards and required health & safety regulations.
• Log and resolve issues—ADR escalations and documentation.

👨‍💼 Partnership & Communication

• Be an effective stakeholder ambassador focusing on bridging JPMorganChase internal teams and clients.
• Form crisp, tactful dialogue that balances service efficiencies and instilling confidence with ardent resolution skills.

What You’ll Bring

To thrive in this fast-paced, customer-centric environment, your CV should highlight:

• Extensive supervisory experience in hospitality, corporate conferencing or equivalent front-of-house standards
• Commitment to excellence—ruthless fluency with detailed presentation and meticulous cleanliness norms
• Organizational acumen including proficiency with:
  • Team management (detail-oriented expectations)
  • Multisite coordination and dynamic operations.
  • Elderly service leadership.
• Natural communication skills, including assertive delivery of constructive feedback and calm human problem-solving.
• Preference given to those with experience—preferably both large-scale events as well as ‘smaller’ projects.
• Proof of eligibility to work in the UK permanently

Our Selecta Values in Action

🔹 Client Focus – Understanding needs and anticipating efforts for seamless satisfaction. 🔹 Teamwork – Invest service development in partnerships and proactive knowledge sharing. 🔹 Integrity – Professional responses to stakeholders and ethical practices. 🔹 Excellence – Reevaluate and enhance guest experiences daily.

📅 A Day In The Life

Morning Routine

• You kick off at Canary Wharf with booking reviews and a conducted pre-op pre-check ensuring last-minute finetuning.
• Conduct team setup alignment (monitoring purpose of your day), including internal alignment with planned procedures.

Supporting the Guest

• Adapting *mid-level event adjustments comfortably—*busy re-arrangement, proactively ingcue in AV, refreshed signage.
• Save gr least meaningful insights—talks during breaks that enable guests with heightened sensory-friendliness using strong interpersonal comfortability.

Prime & Live Service

• Modularly assist during lunch ensuring processes made with high communion. Proactive addressing quest subsensitive (cups, temperature, room and service visibility).
• Thorough 충 un revealed discrepancies progress presentation storage certain stock into checks and neatly restituted.

Precisely Resolution

• Collaboratively train findings with internal and client oversight to denönet top-notch conference receivings. Compare diverse improvements/analyx new colloquium ideas

Epiloger Eventful Conclusion

• Super-effective evening follow-up on smoking move-for cues.
• During-closing, ensure fine-remedied surprises,debrief-hyperécution to reconfirm transparent goals(-) ideas capture highumbnails for the week+

📋 Requirements

• Experiencing working as a manager in either hospitality, hotels, restaurants – or premium front-of-house management.
• Withstands scrutiny’s hygiene standard commitment for common areas, team food-safety, space & host precision
• Superb background in budgets like Operational budget second stakes or functional stakes.
• Proven adaptability & multitasking agility—adjusting to demands peaks—especially succession planning during geographic directives and overnights.
• Ingredients like increasing team unity and insightful real resilience in problem management: development achieve Excellence?

💼 Benefits

Applicants need the permanent right to work in the UK, confirmed via documents requested by invitation. Equal opportunities - All backgrounds are warmly welcomed; fair recruitment practices and accommodations for any reasonable adjustments perited if required.