City of Portsmouth College
Exam Concession Administrator

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Job Title: Exam Concession Administrator
Location: Highbury, North Harbour Sixth Form and Arundel Campus
Salary: Actual Salary £18,378.66 - £18,895.04, £24,521.29 - £25,210.25 Full Time Equivalent per annum
Hours of work: 30 Hours per week, 40 Weeks per year, Part-Time, Permanent
About us:
At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.
What we offer:
- Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
- Pension: Generous Local Government pension. Further information can be found at www.hants.gov.uk/hampshire-services/pensions/local-government
- Learning & Development: Programmes by The Community Adult Education Department
- Staff Development: Access to the College staff development programmes and CPD
- Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
- Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
- Parking: Free car parking across all campus sites (apart from Arundel)
- Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
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About the role:
As an Exam Concession Administrator here at COPC, your role will encompass various responsibilities aimed at providing the very best of learning experiences to our students. Your role will entail providing high-quality administrator support to the team to evaluate and determine the appropriate support & accommodations required by students with disabilities or specific learning difficulties during examinations. You will manage the administrative workload of the Service effectively, undertaking a variety of tasks which leads to enabling an efficient and auditable record of the area in order to enable the College to meet its objectives. Team working and communications within an overall approach that values people will be of key importance.
Key Responsibilities:
- Provide a high level of administrative support across the Exams Concessions and Learning Support departments.
- Arranging appointments and preparing for meetings and events.
- Typing correspondence and preparing reports as required.
- Taking minutes of cross college support meetings as required and ensuring the distribution of said minutes.
- Maintaining an effective filing system, paper based and electronic, ensuring confidentiality where necessary.
- To maintain procedural records and the collation of student and staff tracking documentation.
- To maintain and monitor processes, including SPLD, ISNs and Hold spreadsheet.
- To assist with the planning of effective and efficient assessment of students with learning difficulties and disabilities prior to interview for mainstream and discrete programmes
- To be involved with staff development programmes as appropriate.
- To support administrative requirements of the wider Learning Support and Exams Concessions teams.
- Undertaking other duties, as commensurate with the post.


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NB: This list is not exhaustive but is a comprehensive indication of responsibilities.
To be successful in this role, below is what we would need from you:
- Evidence of commitment to professional development
- A good standard of Maths and English
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Customer focused mindset with a commitment to providing exceptional service
- Problem solving abilities in order to resolve issues independently or collaboratively with colleagues
- Previous experience in a similar role or a lengthy background within a support services of this nature
Diversity and Inclusion:
Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.
The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities, and the range of direct and indirect student support services.
Pre-Employment Checks:
The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
We reserve the right to close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CVs from agencies for these roles.
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