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Examinations Assistant Apprentice
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Job Description
About the Role
The successful candidate will ensure that all data work related to exams is carried out accurately and in a timely manner in accordance with college and board regulations. They will also be expected to maintain a high level of confidentiality and customer service in all dealings with students, college staff, or external stakeholders.
What You'll Do at Work
- Process data through established systems and procedures and input information into college systems.
- Register students with relevant examination boards accurately and in a timely manner.
- Ensure relevant exams information is disseminated to staff and students.
- Maintain the security and confidentiality of examination papers.
- Act as invigilators for both physical and online tests and support other colleagues within the organisation in doing so.
- Schedule computer-based/online assessments and manage the online assessment timetable.
- Invigilate computer-based online exams in line with internal/external regulations and assist and guide other college staff involved in invigilation.
- Support the entry of all examination results into the College Information system accurately and in a timely manner.
- Despatch certificates and test results to students.
- Contribute to team meetings as required.
- Comply with relevant procedures and standards established by the college and external agencies (i.e. JCQ, awarding organisations, etc.)
- Carry out a wide range of administrative and clerical duties.
- Assist in the enrolment process and other administrative procedures as required, as is the case with all support staff. Contribute as and when required to other college activities.
- Undertake appropriate in-service training when required to do so.
- Ensure a high level of confidentiality at all times.
Where You'll Work
1 Spon Lane
West Bromwich
West Midlands
B70 6AW
Apprenticeship Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
SANDWELL COLLEGE
Training Course
Business administrator (level 3)
[Understanding apprenticeship levels](opens in new tab)
What You'll Learn
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation, e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources, e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics, e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training Schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Essential Qualifications
- GCSE in:
- English (grade 4)
- Math (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem-solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non-judgemental
- Patience
Welcome to Sandwell College
Located in West Bromwich, Sandwell College offers outstanding facilities and high-quality teaching. As a proud Careers College, we prepare students for university, apprenticeships, and employment, ensuring they develop the industry skills they need for their next step.
With strong pass rates and unrivalled support and welfare services, every student has access to the guidance and support they need to succeed. Our expert tutors are committed to helping students achieve their qualifications while building confidence for their future careers.
http://Sandwell.ac.uk (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Study towards a recognised qualification (e.g., Level 2 or Level 3 Business Administration).
Opportunities to progress into roles like:
- Administrative Assistant
- Office Manager
The contact for this apprenticeship is:
SANDWELL COLLEGE
The reference code for this apprenticeship is VAC2000042605.
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