Supporting Education Group
Exams Administrator
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About Supporting Education Group
Supporting Education Group is the leading education services platform in the UK working with schools, learners, multi academy trusts, local authorities, nurseries, and government departments to help solve the biggest human capital challenges facing the sector. Our goal is to empower students, educators, schools and governments with the technology, expertise and resources to ensure a high-quality education for all. The group is shaped into four practices covering qualifications and training, recruitment and supply, professional services and SEND and inclusion with a strong passion and collective purpose to make a positive impact on the education sector.
Our SEND & Inclusion Division
Our SEND & Inclusion Division provides high-quality 1-to-1 and small-group tuition for learners who are unable to attend mainstream school. This includes students experiencing exclusion, medical or mental health needs, school refusal, or those awaiting a new placement.
As part of our provision, we arrange essential exam access - from Functional Skills through to GCSEs and A-levels - helping young people move forward with confidence.
Role Overview
We are now looking for a proactive, organised and detail-focused Exams Administrator to join a newly formed central team, supporting exam delivery across the business.
- Be part of a purpose-driven organisation making a real difference to young people's lives
- Join a new and growing team, helping shape ways of working
- Work in a supportive, inclusive culture where collaboration is valued
- Opportunities to learn, develop and build expertise in a specialist area of education
- A role where your attention to detail genuinely changes outcomes for learners
If you enjoy structured work, value quality and accuracy, and want to contribute to meaningful educational provision, we'd love to hear from you.
This is a key administrative role at the heart of our exam provision. You'll coordinate the end-to-end exam process, ensuring learners have the right exams in place, at the right time, with the right support.
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You'll work closely with colleagues, tutors, parents/carers and external exam centres - keeping everyone informed and ensuring nothing slips through the cracks.
What you'll be doing
- Acting as the first point of contact for exam requests
- Managing the exam registration process from enquiry through to completion
- Liaising with parents/carers, tutors, staff, clients and exam centres
- Sourcing appropriate exam centres where required
- Confirming exam costs and progress updates to relevant stakeholders
- Applying for exam access arrangements where applicable
- Keeping accurate, up-to-date records of exam applications and outcomes
- Tracking and reporting on exam status
- Working collaboratively with colleagues to ensure a smooth learner experience
- Ensuring all activity aligns with company policies, procedures and quality standards
We're looking for someone who enjoys organisation, problem-solving and working as part of a supportive team.
You'll ideally bring:
- Experience in an administrative role
- Strong attention to detail and excellent organisation skills
- Confidence juggling multiple tasks and priorities
- Clear, professional communication skills
- Good IT skills and confidence using systems and spreadsheets
- The ability to work independently while staying connected to the wider team
- A calm, solution-focused approach, even under pressure
Desirable (but not essential):
- Experience in the education sector
- Knowledge of exams for private candidates
- Understanding of SEND and exam access arrangements
No formal qualifications are required, though GCSEs (or equivalent) in English and Maths (grade 4 or above) are desirable.
✨ Benefits that actually make a difference
- 28 days' holiday + bank holidays plus an extra day for every year you stay (up to 33) and option to buy up to 5 more days (all pro-rata for part time roles)
- Enhanced paid family leave (after probation pass) to help new parents and long-term carers
- Medical cash plan (after probation pass) making contributions towards everyday health costs such as dental, optical and prescriptions
- Life insurance from day one (up to 4x salary) PLUS free wellbeing support with access to 24/7 GP, counselling, medical second opinions, physiotherapy and lifestyle coaching
- Pension contributions from both of us (after 3 months)
- Discounts access to different options to help your money go further
- Flexible benefits you choose such as extra holiday, healthcare, bikes, gym, electric cars & Give As You Earn (after probation pass)
- Learn & grow with us we invest in your development with ongoing learning, training and career growth opportunities
- Volunteer days 3 paid volunteer days each year, with two dedicated to education
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Joining Supporting Education Group
By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.
Employment Details
Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.
This role also requires criminal records checks in line with the Rehabilitation of Offenders Act 1974 and safeguarding legislation. For roles in England, Wales, or Northern Ireland, this is a DBS check or PVG Scheme in Scotland. The level of check required will determine what you need to disclose.
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