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Executive Assistant - 12 Month FTC
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Executive Assistant - 12 Month FTC
Senior Executive Assistant – Metro Bank
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services—we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
About the Role
What You Will Do
- Provide proactive support to Executives and their wider teams to achieve our vision of Relationship Banking
- Collaborate closely with other Executive Assistants and support teams to keep the Executive function running smoothly
- Manage busy and complex diaries, balancing priorities and coordinating internal and external stakeholders with confidence
- Serve as a trusted first point of contact, guiding customers and colleagues clearly to avoid delays, duplication, or misinformation
- Handle executive enquires and support requests, ensuring the right actions are taken quickly and professionally
- Manage weekly reporting packs, meeting documentation, travel logistics, visa applications, expenses, and events, while supporting colleagues and stakeholders effectively
- Set a visible example as a role model for our behaviours, demonstrating professionalism in every interaction
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At Metro Bank, risk is a core part of everything we do. We seek candidates who take responsibility, do the right thing for customers, colleagues, and Metro Bank, and have the ability to call out concerns if needed.
Requirements
What You Will Need
- Proven EA experience in a fast-paced, customer-focused, or change-driven environment
- Strong experience supporting senior leaders, managing competing priorities, and handling confidential information
- Exceptional collaboration and stakeholder management skills, with the confidence to build trusted relationships at all levels
- Confident proficiency in Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel)
- Strong attention to detail and communication skills
- Outstanding diary management skills, with the ability to stay organised and adapt quickly as priorities change
- Understanding of the risks associated with the role and its implications for Metro Bank, stakeholders, and policy compliance
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Benefits & Opportunities
We are committed to your success and growth:
- A competitive salary, discretionary annual bonus, and a generous holiday allowance
- Access to an attractive pension scheme, healthcare, and life assurance
- Various colleague discounts and visibility into internal career progression opportunities (around 40% of our recruitment comes from internal promotions!)
- Ongoing training support to help you excel in your role
A Note from Metro Bank
We know that diverse teams make the best teams—and that some candidates may hesitate to apply if they don’t feel every requirement applies to them (especially women, per research). We also recognise that traditional office hours aren’t always feasible. If you feel you can meet most of our requirements and are enthusiastic about joining us, we encourage you to apply. Your unique perspective is valued!
Good luck!
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