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🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London | 💰£60,000 - £64,000 (based on experience level) + Benefits
Executive Assistant - Fixed Term Contract until March 2027
Immediate starter required
Please note: For this particular role, we’re only able to consider candidates who are immediately available to start on 10th August 2026
About The Role
At Monzo we offer paid sabbatical leave to Monzonauts after 5 years of tenure. With several of our EAs taking this in 2026, we’re looking for an experienced EA to step in and provide seamless support to their leaders. This is a great opportunity to work across different parts of the Executive team.
We know that an excellent EA leads to better outcomes for our customers by enabling the performance of the Executive they support. This is why we are looking for a passionate, ambitious EA who relishes working in a fast-paced environment where they have an opportunity to make a real difference. We generally work 1:2 / 1:3 depending on the workload associated with the person.
Joining a team of 16 you will collaborate with our existing EA team to keep Monzo running and to continue to raise the bar on what great support looks like.
🔑 You'll play a key role by...
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Acting as a strategic partner to your leader
You'll develop a deep understanding of your leaders' priorities, challenges and goals, helping them stay focused on the work that matters most. You'll anticipate needs, identify opportunities to improve effectiveness, challenge where appropriate and act as a trusted extension of the leaders you support.
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Driving organisational effectiveness
You'll drive leadership team effectiveness by creating structure, improving communication flows, driving accountability and ensuring important initiatives continue to move forward. You'll be comfortable navigating ambiguity and helping others do the same.
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Managing time, priorities and focus
You'll own complex calendars and competing priorities, ensuring your leaders spend their time where they can have the greatest impact. You'll proactively challenge, prioritise, make informed trade-offs and make recommendations based on a strong understanding of business context.
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Building strong relationships across Monzo
You'll build trusted relationships across the business and become a key point of connection between teams and stakeholders. You'll influence without formal authority to create alignment, remove blockers and ensure information flows effectively.
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Leading projects and initiatives
From leadership offsites and engagement initiatives to process improvements and cross-functional projects, you'll lead initiatives from concept through to delivery, ensuring momentum is maintained despite competing priorities and creating positive outcomes for Monzo and our customers.
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Enabling decision making
You'll help leaders prepare for important meetings, decisions and conversations by ensuring they have the right information, context and insights at the right time.
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Operating with judgement and discretion
You'll regularly handle sensitive information and support leaders working in a highly regulated environment. You'll exercise sound judgement, maintain confidentiality and proactively identify potential risks or issues before they arise.
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Contributing beyond your immediate role
You'll be part of a collaborative Executive Assistant team that is constantly looking for ways to improve how we work. Whether that's sharing best practices, mentoring others, exploring new technology or helping evolve the EA function, you'll have opportunities to make an impact beyond your immediate support responsibilities.
🤩 We'd love to hear from you if…
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✅ You have significant experience supporting senior leaders in a fast-paced environment.
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✅ You thrive in ambiguity and are comfortable making decisions, solving problems and navigating competing priorities.
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✅ You operate as a trusted partner to leaders, not just an administrator.
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✅ You have excellent judgement, strong communication skills and exceptional attention to detail.
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✅ You build strong relationships and influence effectively across all levels of an organisation.
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✅ You're experienced using Slack, (G Suite), AI and other modern workplace tools, and are comfortable leveraging technology to work efficiently.
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✅ Experience in technology, scale-up or similarly fast-moving environments is highly desirable.
🌈 What success looks like
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⭐ Leaders are able to focus on the highest impact work.
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⭐ Leadership teams are aligned, engaged and operating effectively.
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⭐ Risks, conflicts and challenges are identified early and addressed proactively.
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⭐ Teams have clear communication, accountability and momentum.
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⭐ Important initiatives continue to move forward despite competing priorities.
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⭐ Your leaders see you as a trusted partner who helps them and their teams perform at their best.
🌈 The Application Journey Has 2 Key Steps
- Recruiter call (20 min): Our hiring partner will reach out to you for an introductory conversation this week
- Full loop interviews (2 x 45 min interviews): Behaviours & Role Specific
- 📅 Interviews taking place w/c 20th July 2026
⏳ We'll close this role as soon as we have enough applicants - so please apply ASAP to avoid disappointment.
🙌 What’s In It For You
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💰 £60,000 to £64,000 base salary ➕ Benefits
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📍This role is based in our London office in Shoreditch (very close to Liverpool Street Station)
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⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team
#CM-1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
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