📅 Your 30 / 60 / 90 day plan

By day 30: Get the engine running

Output: Raj's operation is visibly smoother.

You will have:

• Mastered calendar and inbox - you know what matters to Raj, what is noise, and what is not.
• Shadowed Raj in all meetings - you understand his meetings, priorities, and working style
• Established your quality standards and techniques to meet them - nothing leaves your desk with errors
• Run logistics for 5+ major meetings - materials ready, people briefed, no surprises
• Built your action tracking system - Raj's commitments are visible and moving forward, no actions have been missed

By day 60: Make hard things easy

Output: Raj trusts you completely with his operation.

You will have:

• Calendar on autopilot - you make judgment calls and Raj agrees with them, you schedule to priorities not requests
• Inbox at zero daily - you respond on his behalf when appropriate, flag urgent, eliminate noise
• Raj’s meeting prep is reliably excellent, also has a venue (rooms if internal), starts on time, has buffer zones where needed
• Tracked 50+ actions to completion, with nil missed
• You’re acting as a reliable, independent thought partner who can challenge Raj when needed but also play with his ideas to optimise his creativity and output
• Observe and take note of what gives Raj energy e.g. meditation, exercise and ensure he has space to do this each day

By day 90: Set the standard

Output: You're indispensable to how Raj operates.

You will have:

• Raj delegates tasks once and forgets them - he trusts they're done
• Zero dropped balls - your tracking system means nothing slips
• Meeting quality is consistent - prep happens without Raj thinking about it
• You've optimised Raj's calendar multiple times based on what actually gets results
• You've built templates and systems that make recurring work effortless
• You and Raj complement each other’s mindsets and abilities, you catch details he misses, you know when to bring Raj back into focus and how to prioritise his ideas
• You understand how to create a world where Raj can work at his optimum, sometimes last minute and amongst chaos, but create time and space for him to channel that energy into order so the rest of the team can thrive in structure, good communication and clarity
• You're always two steps ahead - no firefighting, just smooth execution

🔍 Scope of the role

You fully own:

• Calendar management - protect time, align to priorities, optimize for effectiveness
• Inbox triage - respond when appropriate, flag urgent, eliminate noise
• Meeting logistics - scheduling, materials prep, attendee briefing, room setup
• Task management - action tracking, chase completion, flag blockers
• Quality control - proofread everything both yours and Raj’s, check every link, catch every error
• Admin execution - expenses, travel, documentation, whatever needs doing including personal tasks e.g. dentist appointments
• Protect Raj's daily fuel - (exercise, 1hr meditation, family) and be his family's contact to ensure he shows up for what matters

You do not own:

• Strategic decisions or recommendations
• Special projects spanning multiple functions
• Managing other people's teams
• Pete's operation (he has his own FA/EA)
• Functional execution (engineering, sales, support)

Opportunities for progression:

This is one of the fastest growing health tech startups in the UK. We may be small (currently) but we are mighty, serving 24% of the country with our first product and with lofty ambitions ahead. As Raj and the company grows, so will this role too, and in the future there is the opportunity to be the right hand person to the CEO of a company serving up critical infrastructure to the NHS and its patients.

👍 About you

• 2-4 years as a top-tier EA
• Mission-driven - you Care deeply about the NHS
• High-energy and excited to get the job done
• Obsessive about quality - errors don't happen on your watch
• Exceptional prioritisation - you know what's urgent vs important
• Proactive communicator - you update before being asked
• Calm under pressure - you thrive when it's chaotic, and can juggle many tasks in parallel
• Judgment you can trust - you make the right call when Raj isn't available

👌 Nice to have

• Experience supporting C-suite in high-growth startups
• Built systems that made teams more effective

💙 A Bit About Us

💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world.

🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception.

💪🏼 4 days in the office and 1 day WFH. We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success!

🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it.

🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together.

🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23).

🚀 An opportunity for real upside

💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice.

🎢 Every