Robert Walters
Executive Assistant
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Executive Assistant
Executive Assistant
Location: Canary Wharf, Bank Street (Onsite) Contract: 3-month rolling contract with view to extend up to 12 months
About the Role
We are looking for a highly organised and proactive Executive Assistant to support 2-3 Managing Directors and a team of Executive Directors within the Commercial & Investment Bank (CIB), EMEA.
The Executive Assistant (EA) will provide high-quality executive support, including:
- Complex diary management for senior executives
- Booking and coordinating travel and logistics
- Processing expenses and reimbursements
- Ensuring smooth day-to-day administration
The ideal candidate must be highly organised, capable of multi-tasking effectively, and comfortable operating in a fast-paced environment with professionalism, discretion, and adaptability.
About JPMorgan Chase & Co.
JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers flagship services, including:
- Consumer & investment banking
- Commercial banking
- Asset management
- Private wealth management
- Capital markets
As the largest U.S. bank by assets, JPMorgan is recognised for its market position, technological innovation, and global reach. The company prioritises sustainability, operational excellence, and shareholder value.
Responsibilities
Strategic & Networking Support
- Build and maintain a robust network across senior executives, client-facing teams, and key stakeholders (e.g., Amex, Global Technology, EMT, Business Management & Support Management)
- Provide keenness insights into organisation dynamics, stakeholder priorities, and business initiatives
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Diary, Travel & Logistics
- Manage complex executive calendars (Outlook) with real-time diary adjustments
- Coordinate high-profile travel arrangements, including:
- Flights & trains
- Visas, cancellation policies, and accommodation
- Ground transportation
- Last-minute itinerary changes
- Organise meetings (Teams/Zoom/iMeet), telepresence, and in-person events, including:
- Town halls
- Offsites
- Roadshows
Reimbursements & Financial Administration
- Oversee Concur expense submissions, reimbursements, and monthly reconciliations
- Maintain personal expense balances in collaboration with Expense Management (EMT)
Operational Systems & Efficiency
- Proficiency in core business systems for flawless operations:
- Concur (expenses)
- eSource (document management)
- Travel Portal
- OMD (scheduling)
- Cross-Border systems
Team & Project Support
- Collaborate with the CIB assistant team for mutual coverage duties
- Mentor new hires and foster team cohesion
- Contribute to Year-End committee support, including:
- MIS/reporting
- Budget and headcount tracking
- Resiliency initiatives
- Oversee line-of-business TAM initiatives, including:
- DUCC, Com Com, BRC, and Annual Reviews forums
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Requirements
- Proven Executive Assistant experience, preferably with investment banking exposure
- Advanced proficiency in:
- Outlook calendar management
- Travel logistics (domestic/international)
- Expense system reconciliations (e.g., Concur)
- Highly proactive, detail-oriented, and methodical
- Miss no detail: Strong initiative and follow-through
- Discretion and client-facing polish with correct business protocol
- Composure and positivity in roll-up-your-sleeves environments
- Accurate, reliable, and collaborative under deadline pressures
Next Steps
If you are ready to take the next step, apply now! Successful candidates will be contacted by a recruiter to discuss the role further.
JPMorgan Chase is committed to an inclusive recruitment experience. If you require support or adjustments at any stage, their Adjustment Concierge Service is available. Contact them at adjustments@robertwalters.com.
Resource Solutions Limited, trading as Robert Walters, is an employment business recruiting on behalf of this client. We support leading organisations to find the best talent in every market, and welcome applications from all candidates.
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