Booking.com
Executive Business Partner
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About Us
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Description
The Executive Business Partner will partner with the VP and/or Sr Director to effectively manage the business unit cadence and provide high-level administrative and tactical support to our leaders. This role is essential to enabling the VP and their senior LT to scale up by managing day-to-day & mid-term activities and creating the space for them to work on long-term strategy.
This role will be fully responsible for ensuring the VP office is aware of deliverables and their timelines and communication is cascaded up & down as needed.
This position requires strategic thinking and business acumen as well as the ability to develop processes to facilitate short and long-term planning and execution. Building and maintaining strong stakeholder relationships, both internal and external, are a key aspect of this role. Must be skilled in cross-group collaboration at all levels with excellent communication skills and comfortable operating in a fast-paced environment.
Key Responsibilities and Duties
- Executive partnering
- Be a trusted advisor on individual and team dynamics.
- Partner directly with (S)VP and/or Sr Director to prioritize their activities based on the business priorities.
- Create, maintain & influence relationships with both internal and external stakeholders to support business activities.
- Full ownership of (S)VP’s calendar. Clear alignment on the business priorities, interdependencies, and needs of (S)VP and the business.
- In partnership with PMOs, FP&A, Internal communications, and other relevant stakeholders, create the BU cadence, own the agenda, and plan forecasts on behalf of (S)VP. Partners with PMO/Strategy Delivery team to continuously improve design and governance of BU Leadership Team cadence.
- Coordinate and actively facilitate BU LT Meetings, own actions, and follow-ups.
- Partner with the Strategy Director of the BU to agree on an approach for improvements for accountability, ownership, and general delivery/follow-up of the BU priorities.
- Inbox management: organizing inbox, replying to emails, picking up tasks from their email. You speak the same language as (S)VP/Sr Director and are able to prepare and/or send out emails on their behalf to internal and external stakeholders.
- Manage, own & initiate the onboarding process on behalf of (S)VPs. Prepare all onboarding documentation and schedule as well as overseeing all technical and operational aspects of the onboarding.
- Fully responsible for all tasks that are designed for delegation. (Workday, concur, Ivalua, etc..) as well as raising POs / adding vendors & follow up as and when needed.
- Be aware & adhere to budget policies.
- Oversee the planning of business travel needs for (S)VP & teams (e.g. logistics and visas, including coordinating itineraries across multiple stakeholders and gathering/developing/collating preparation materials for meetings/presentations.)
- Support with the hiring process by conducting interviews for the craft.
- Facilitate process for signatures for (S)VP.
- Project management & Communications
- Identify areas of improvements within the business and work with PMs to project manage the change.
- Upon request of the (S)VP and/or Sr Director, review and advise on language, communication channel, and overall content of outgoing communications.
- Assist in end-to-end planning of leadership meetings and events. This can include but is not limited to offsites, all-hands, Q&A's, and working sessions.
- Partners with IC in planning, organizing, and executing communication initiatives. Facilitates a strong connection between IC and the respective leader/department, allowing them to understand short-term and long-term opportunities for communications.
- Acts as your leader’s eyes and ears, identifying areas of concern or good opportunities to utilize internal comms.
- Collaborate with the IC team in planning and execution of global initiatives. This can include but is not limited to scheduling, identifying/inviting attendees, logistical planning, and support on the day.
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Role Qualifications and Requirements
- 5-8 years of relevant experience, e.g. administration/operational/business support/executive assistant, preferably in large/multinational organization.
- Creative and ‘out of the box’ thinking in order to proactively drive business.
- People-oriented; strong relationship and stakeholder management skills, and able to engage with people across all levels, and from diverse backgrounds.
- You seek to understand before you act. You take the time to check both the what and why in ambiguous situations.
- Commercially aware and results-driven with an independent and proactive attitude.
- Highly organized with excellent planning skills. You take ownership and proactively solve problems, often before it reaches your S(VP).
- Exhibit a strong attention to detail, ability to adapt to daily schedules and routines, and focus on efficiency without sacrificing quality.
- Excellent communication. Fluent in English, verbal and written (additional language(s) an advantage but not required).
- Comfortable with ambiguity and able to prioritize and make decisions without having all the information.
- Strong ethics and can handle confidential matters with discretion. You cultivate and promote the Booking.com values and culture within the department.
- Be an active member of the Leadership Support community, both across departments and within your own department.
- Available to offer support outside of normal business hours, or travel, as required.
- Excellent with G suite, including Google Calendar, Google Sheets/Slides (or similar).
- Support with other tasks as may be required.
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Benefits & Perks - Global Impact, Personal Relevance
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well as unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country).
- Industry-leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit.
Inclusion at Booking.com
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders, and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process
Let’s go places together: How we Hire
This role does not come with relocation assistance.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
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