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Norfolk County Council

Executive Support Assistant

Norwich
£31.5k – £33.7k/yr
Posted 5 months ago
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Executive Support Assistant | 9735

Temporary Contract/Secondment Opportunity to cover Maternity Leave for up to one year until April 2027

37 hours per week | £31,537 to £33,699 per annum (Scale G) | Wymondham

We are looking for a highly organised, proactive person with outstanding communication skills and excellent attention to detail to join our Executive Support Service. This team provides executive assistance and administrative support to Senior Leaders across the Council, including Executive Directors, Lead and Departmental Directors, the Chief Fire Officer and civic figurehead roles.

You will cover a maternity leave, providing Executive Assistant support to the Chief Fire Officer of Norfolk Fire and Rescue Service. You should be confident and highly skilled at multi-tasking, demonstrate strong interpersonal skills and be capable of planning and managing busy work schedules. Excellent customer service should be delivered in all aspects of the role, while consistently upholding the values of both the service and the council.

Key Responsibilities:

  • Executive Support: Provide executive assistance / PA / administrative support to the Chief Fire Officer and senior leaders.
  • Diary and Time Management: Proactively manage your own time and the Chief Fire Officers’ time, including planning local and national travel, meeting arrangements and preparation, managing correspondence, diary and email management. Monitor actions and reporting deadlines.
  • Prepare and Research information: Demonstrate the ability to research and prepare briefings and presentations.
  • Stakeholder Management and Customer Service: Build robust and trusted working relationships with external and internal stakeholders, national agencies and fire services, local and central government departments.
  • Confidentiality and Sensitivity: Handle highly sensitive information with the utmost confidentiality, discreetly and professionally. Security clearance/s and vetting will be undertaken for this role.
  • Information Management: Ensure the accurate maintenance of data records compliant with UK GDPR legislation and council data security requirements.
  • Software and Technology Skills: Experience of using MS365 Office software including Outlook, Teams, SharePoint, Power Point, Excel, Word.
  • Service Improvement: Collaborate with colleagues in the Executive Support Service to continuously improve the service and support the Council’s broader Business Support and Administration operating model.

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The successful applicants will receive full support and training from experienced managers and colleagues. Successful candidates will be required to undergo a security clearance and vetting process.

For further information regarding this opportunity, please contact Executive Support Service Team Manager angela.woodgate@norfolk.gov.uk.

Interviews will be held 18 and 19 February 2026.

Benefits

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
  • Financial benefits such as:
    • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
    • A Blue Light card for Fire Service and Social Care Workers
    • Relocation expenses (where applicable)
    • An advance of your expenses if you travel for work
    • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
    • Tax efficient ways of getting extra pension and new bikes
    • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
    • A payment if you refer someone you know to a hard to fill job

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We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 04 February 2026 23:59

All other applicants closing date: 10 February 2026 23:59

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Skills

Organisational Skills
Communication Skills
Attention To Detail
Interpersonal Skills
Time Management
Diary Management
Research Skills
Presentation Skills
Stakeholder Management
Customer Service
Confidentiality
Data Management
MS365 Office Software
Service Improvement

Location

Norwich, England, United Kingdom

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