Stryker
Executive Territory Manager - Mako & Enabling Technologies
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About Us
Stryker is one of the world’s leading medical technology companies, driven by a mission to make healthcare better. Our innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine improve outcomes for over 100 million patients annually.
The Opportunity
Are you ready to take ownership of a highly strategic portfolio and shape the future of orthopaedic robotics across New Zealand? We’re looking for an Executive Territory Manager – Mako & Enabling Technologies to join our Mako Robotics division, leading a portfolio that includes the Mako SmartRobotics™ system and its advanced applications in total knee, partial knee, and total hip procedures.
These robotic-assisted solutions are designed to enhance surgical precision, improve patient outcomes, and support surgeons with data-driven insights throughout the operative workflow. In this role, you’ll operate as a senior commercial partner, working with hospitals and surgeons to drive adoption, lead complex sales cycles, and embed cutting-edge robotic technologies that elevate orthopaedic care and enable consistently exceptional results.
What You'll Do
- Develop and execute a high-impact, strategic territory plan to exceed revenue and growth targets
- Lead complex, multi-stakeholder sales cycles, including capital equipment procurement and long-term partnership agreements
- Identify, prioritise, and convert new business opportunities to expand market share and drive sustained growth
- Build and influence senior relationships with surgeons, nurses, theatre managers, biomedical engineers, procurement teams, and hospital C-Suite
- Act as a trusted advisor to customers, positioning Stryker as a long-term partner in robotic surgery transformation
- Partner cross-functionally with internal stakeholders to ensure seamless implementation, adoption, and ongoing customer success
- Deliver advanced product demonstrations, education programs, and clinical training to support utilisation and outcomes
- Provide expert-level post-sale support, ensuring high engagement, utilisation, and customer satisfaction
Who You Are
Minimum Requirements
- Proven success in medical sales with a track record of exceeding targets in complex or capital environments (5–7+ years)
- Demonstrated ability to lead sophisticated sales processes and influence senior stakeholders
- Highly developed communication and presentation skills, with the ability to engage and persuade diverse audiences
- Strong commercial acumen with a strategic mindset and the ability to analyse and act on market insights
- Deep knowledge and understanding of the NZ healthcare system and medical sales landscape
- Valid driver’s license and willingness to travel across New Zealand
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Preferred Requirements
- Bachelor’s degree in Health, Business, Nursing, Engineering, or related field
What We Offer
- A high-performing team committed to making a difference
- Competitive remuneration and highly lucrative performance-based incentives
- Innovative products that improve lives
- Career ownership and development opportunities within a global Fortune 500 company
- Perks like paid parental leave, volunteer & wellbeing days, education assistance and more
Ready to make your next move? Apply today!
Stryker is a global leader in medical technol
Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. Provide training, ongoing in-services, and customer education to assigned account(s). Provide feedback on product design to improve performance and customer satisfaction.
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
- Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
- Provide complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements
- Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager.
- Support company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value.
- Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants.
- Provide prompt and accurate complaint reports per the requirements of Mako’s quality system.
- Solve product problems for customers in an expeditious manner.
- Provide case coverage at unassigned accounts.
- Support the development and execution of the sales plan as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons.
- Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
- Collaborate with Sales Representatives and Marketing to increase public awareness.
- Obtain purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company's products. Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.
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Qualifications:
- High School diploma. Prefer Bachelor’s Degree in business or a related technical field of study.
- Demonstrated ability to apply office technology (e.g., ERP systems and Microsoft Access, Excel and Word)
- Prefer 2+ years’ experience in a sales and/or technical environment (medical, Physiotherapy, MSK or healthcare industry)
- Demonstrated knowledge of customer service principles and processes
- Demonstrated knowledge of business administrative and clerical procedures and systems (e.g., word processing, file management and record maintenance)
- Demonstrated problem solving and interpersonal communication skills
- Demonstrated ability to analyze and comprehend written specifications and to assist customers with product selections that will comply with those specifications
- Demonstrated detail orientation
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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