Shepherds Estate Agent
Experienced Sales Negotiator
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Company Description
Shepherds Estate Agent is an independent, family-run estate agency based in Hoddesdon and Cheshunt High Streets, in Hertfordshire. The company covers a wide area across the Borough of Broxbourne and beyond, including Enfield, Ware, Roydon, Stansted Abbots, Cheshunt, Goffs Oak, Waltham Cross, Waltham Abbey, Broxbourne, and surrounding villages.
Role Description
This full-time, on-site Experienced Sales Negotiator role is based at Shepherds Estate Agent’s Hoddesdon office. The role involves managing residential property sales from initial enquiry through to completion, including conducting market appraisals, arranging and carrying out viewings, and providing informed advice to sellers and buyers. The Experienced Sales Negotiator will handle offers, negotiate terms, progress sales, and liaise with solicitors, surveyors, and other stakeholders to help ensure smooth transactions. The role also includes maintaining accurate records on internal systems, producing high-quality property listings, and contributing to marketing activities to promote available properties. The successful candidate will work closely with the wider team, providing exceptional customer service and representing the Shepherds and Fine & Country brands professionally in the local marketplace.
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Qualifications
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- Strong background in estate agency, with experience in residential property sales and familiarity with lettings processes.
- Excellent communication skills, including clear verbal and written abilities and confident face-to-face interaction.
- Proven customer service skills, with a client-focused approach and the ability to build long-term relationships.
- Solid sales skills, including negotiation, objection handling, and closing deals in a target-driven environment.
- Understanding of lettings procedures and local property regulations, with the ability to support letting colleagues when needed is desirable.
- Knowledge of the local area is essential.
- Competence in using property CRM systems and standard office software for record-keeping and communication.
- Professional, ethical approach aligned with industry standards and relevant regulatory and compliance requirements.
- Full UK driving licence and access to a vehicle for property visits and client meetings is also essential.
- Previous direct estate agency experience is required.
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