Jackson Hewitt Tax Service Inc.
Experienced Tax Preparer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Experienced Tax Preparer
Seasonal Experienced Tax Preparer
Your Purpose
At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes—something most taxpayers don’t receive from DIY or other assisted providers. We pride ourselves on delivering integrity, quality and consistency. The role you play is critical to our success, and together, we are "Working Hard for the Hardest Working Americans"—this is our mission and a core reason why we work here.
Flexible Schedules Available
We offer schedules to fit your needs:
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or part-time
Are You...
Interested in one of these scenarios?
- Looking to learn a new career and break into the tax industry?
- Returning to work with gaps in your history and wanting to enhance your skills/resume?
- Recently out of the workforce while caring for family?
- New to the workforce or with limited education/experience but eager to learn?
- Seeking flexible work after retirement?
- No degree required—less formal education is no barrier!
- A Veteran, military personnel, or family member that relocates/frequently deploys?
- A recent or current college graduate or student?
- A stay-at-home parent needing flexible hours?
- Seeking flexible income (e.g., gig work or secondary job)?
- Bilingual? Bilingual candidates are highly encouraged!
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Do Here
As a Seasonal Experienced Tax Preparer, your responsibilities include:
- Providing expert guidance, explaining, preparing, and accurately completing tax-related forms for clients (including multiyear, multistate, year-end returns)
- Offering IRS audit support when needed
- Completing e-filing of returns while providing printed copies for client review
- Conducting face-to-face tax interviews with clients
- Driving business growth and client retention by upselling other tax/financial products/services
- Handling client calls through our national call routing system
- Answering tax questions and providing timely future tax planning
- Processing client payments and ensuring deposits are submitted punctually
- Engaging in marketing and client acquisition efforts
- Collaborating with colleagues to advance office priorities and mentor teammates
- Demonstrating a working knowledge of sensitive, confidential data
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Skills You’ll Bring For Success
- 2+ seasons of previous tax experience
- Hands-on experience in completing: individual, trust, &/or partnership tax returns
- Ability to deliver outstanding customer service
- Strong communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience thriving in a fast-paced environment
- Precision, accuracy, and detail-orientation are critical
- Bachelor’s degree in accounting or a related field preferred
- An advantage may be gained from: a Field Instructor Certification, Remote Support experience, or prior Call Center experience
- Experience with tax planning or audit support
- Occupational certifications valued:
- PTIN Certification (required)
- CPA or Enrolled Agent license (strong bonus)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location