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Exploitation Support Worker - National Charity, hireful

London
£31.5k/yr
Posted about 11 hours ago
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Fixed Term contract until 31 March 2027

£31,490 per annum. 35 hours per week, Monday to Friday 10:00 am - 18:00 pm. Happy to talk about flexible working.

About The Role

You will support young people who have been affected by child criminal exploitation and missing. You will also work with many parents and carers who need emotional support, advice, information and/or advocacy because their child is being criminally exploited. You will provide a safe and confidential space for them to talk through their experiences and help them to understand their options and how to stay safe. You will be a strong advocate for young people and families, working with them and other agencies to ensure they get the help they need to stay safe, and to reduce the risks of harm they face.

  • Support families, carers, children, and young people who have been affected by exploitation/missing.

  • Deliver national anonymous support via phone, email, SMS, and live chat, working collaboratively with the helpline team to offer a wraparound exploitation support service.

  • Promptly assess referrals from police, local authority staff, project workers and children / young people as well as families for service suitability.

  • Hold case discussions and consult managers as necessary to assess risk and plan service user support where the risk is heightened.

  • Speak up for children, young people, parents and carers who are at risk.

  • Support individuals receiving their service to have their voice heard by the various professionals, carers and family members in their lives.

  • Represent the person and the charity professionally and constructively in any context where advocacy is required.

  • Support parents and carers to understand the service and the wider support available through the charity.

  • Be sensitive to the distress parents and carers may be experiencing following a child’s disappearance, which can sometimes be ongoing in relation to CCE.

  • Provide advice and on-going support to parents and carers which promote their and their child’s safety and wellbeing.

  • Effectively signpost supported individuals to other partnered services including our client’s various services.

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About You

Could you bring your expertise in working with young people to support our client's Exploitation Service? You will need to have the right to work in the UK and relevant experience, knowledge and skills including:

Experience Needed

  • Significant experience working directly to support at risk young people and families in a social care, statutory or voluntary sector setting.
  • Significant experience of successfully advocating for young people and families to get the support they need from other agencies.
  • Experience of assessing needs, recognising risk and implementing safeguarding procedures to safeguard children, young people or vulnerable adults.
  • Experience of designing and implementing support plans which promote increased wellbeing and safety for young people and families.

Abilities, Skills and Knowledge needed

  • Working (proven) knowledge of:
    • the risks faced by children and young people who are missing, associated with a gang, involved in county lines and experiencing child criminal exploitation;
    • effective methods for safeguarding children and young people who are missing, associated with a gang, involved in county lines and experiencing child criminal exploitation;
    • how statutory services respond to victims of county lines and child criminal exploitation and their families.
  • Strong advocacy skills.
  • Excellent record keeping skills including the effective use of client record databases.

What You Will Get In Return

Our client is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. They offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.

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About Our Client

Somebody goes missing in the UK every 90 seconds. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs them. They provide free, confidential support, help and advice by phone, email, text and live chat. They coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Our client aims to put people with lived experience at the heart of their work, amplifying their voices to achieve change.

Find out more and apply

If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. They look forward to receiving your application.

Closing date: 23:59 on 6 August 2026 We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.

Interviews: 11 and 12 August 2026.

You may have experience of the following: Exploitation Support Worker, Child Safeguarding Officer, Young Person's Advocate, Missing Children Support Worker, Children's Welfare Officer, Family Support Worker, Case Manager - Children's Services, Child Protection Practitioner, Outreach Coordinator, Outreach Worker, Exploitation Specialist, Exploitation Caseworker.

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Skills

Child Criminal Exploitation Support
Advocacy
Safeguarding
Risk Assessment
Case Management
Crisis Intervention
Support Planning
Record Keeping
Inter-agency Collaboration
Emotional Support
Signposting
Client Database Management

Location

London, England, United Kingdom

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