Biocair
Export Coordinator - London Heathrow
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Export Coordinator - London Heathrow
Do you thrive in a fast-paced logistics environment where accuracy, compliance and customer service are key?
This is an exciting opportunity for a detail-oriented and proactive logistics professional to join our Operations team in Cambridge. As an Export Coordinator, you will play a vital role in ensuring the seamless movement of life science shipments across the globe, supporting customers whose work helps move science forward.
Working closely with airlines, transport suppliers, customs authorities and internal stakeholders, you will ensure all export shipments are processed efficiently, compliantly and to the highest standards of quality and customer service.
Role Responsibilities Overview:
- Coordinating export shipments from booking through to departure and destination pre-alerts
- Preparing and reviewing export documentation, including airline Master Airwaybills (MAWBs) and Dangerous Goods documentation
- Filing export declarations and ensuring compliance with HMRC and transportation regulations
- Liaising with airlines, handlers, suppliers and internal stakeholders to ensure smooth shipment execution
- Monitoring shipment progress and resolving operational issues and supplier-related delays
- Maintaining accurate shipment information within our Transport Management System (TMS)
- Reviewing packaging, labelling and documentation to ensure shipments are acceptable for carriage
- Supporting the development of routing solutions and identifying opportunities for operational improvements
- Monitoring supplier performance and escalating concerns where necessary
- Ensuring compliance with Biocair SOPs, quality standards and security procedures
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What We Offer You:
- Competitive salary: Between £28,000 - £32,000 per annum
- Competitive benefits including:
- Pension, Life Assurance & Group Income Protection
- Private Medical Insurance & Healthcare Cash Plan
- Enhanced Primary & Secondary Caregiver Leave
- 25 days holiday + Birthday Leave + Volunteering Leave
- Cycle to Work Scheme & Discount Shopping Scheme
- Specsavers Vouchers & Employee Assistance Programme
Work Environment:
- Full-time (40 hours per week), Monday to Friday, 08:30 -17:00 and 09:30 -18:00 (rota basis)
- Fully onsite at our London Heathrow office
Career Growth:
- Opportunity to develop your expertise within a global life science logistics organisation
- Exposure to international shipping, customs compliance and specialist temperature-controlled logistics
- Be part of a growing organisation operating in over 170 countries across Europe, Africa, Asia and the Americas
What You'll Bring:
- Experience working within an airfreight, freight forwarding or export logistics environment
- Strong understanding of export processes, documentation and customs requirements
- Experience handling Dangerous Goods shipments and associated documentation
- Excellent attention to detail and a commitment to maintaining data accuracy
- Strong problem-solving skills and the ability to work effectively under pressure
- Effective verbal and written communication skills
- Ability to manage changing priorities and meet strict deadlines
- Intermediate Microsoft Office skills
- A proactive and collaborative approach to working with internal and external stakeholders
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To learn more about Biocair, please visit us at: //www.biocair.com
Diversity & Inclusion:
Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: globaltalentacquisition@biocair.com
Right to Work:
Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Please note:
- Applicants must have the right to work in the United Kingdom
- Visa sponsorship is not available for this opportunity
How We Recruit:
Once we have received your application, our Talent Acquisition team aims to respond within 3 working days. The process typically includes:
- Initial TA screening (Teams)
- First-stage interview (Teams)
- Second-stage interview (onsite)
This gives you the opportunity to meet key stakeholders and experience the team and environment first-hand.
Additional Information:
- Applications close on: Tuesday 21st July 2026 (we reserve the right to close early should we receive a high volume of strong applications).
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