CFA Institute
Extended Workforce Associate Manager
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Do you enjoy turning strategy into delivery and keeping complex programmes moving forward? Are you confident working across suppliers, stakeholders and operational teams while remaining hands-on in the detail? Looking for a role where you can help build and shape a new global extended workforce programme from the ground up?
CFA Institute is hiring an Extended Workforce Associate Manager to support our new Extended Workforce Programme. In this role, you will partner closely with the Senior Manager to execute across the lifecycle, hands-on operational delivery, supplier performance management, SOW oversight, platform evolution, workforce analytics, and operationalising policy in a programme being built from scratch, helping translate strategy into high-quality operational outcomes across multiple regions.
You will work with hiring managers, suppliers and cross-functional partners across HR, Procurement, Legal, Finance and Technology to ensure the programme operates efficiently and consistently. This is a highly practical, delivery-focused role suited to someone who enjoys taking ownership, improving processes, managing operational complexity and building effective ways of working within a developing programme.
What You'll Do
- Drive day-to-day delivery of the Extended Workforce Programme
- Partner with the Senior Manager to turn programme priorities into delivered outcomes across multiple workstreams.
- Support hiring managers, suppliers and internal stakeholders, acting as a senior operational point of contact for complex queries and escalations.
- Manage supplier relationships, performance reporting and governance activities, including KPI tracking and review cycles.
- Support the ongoing development and optimisation of the Extended Workforce Platform, including configuration, user support, training and continuous improvement.
- Produce workforce reporting, analytics and management information to support programme decisions and senior leadership.
- Help operationalise workforce policies, governance and standard operating procedures while identifying opportunities to improve processes and ways of working.
What We're Looking For
- Experience in extended or contingent workforce management, with increasing responsibility for operational delivery and programme execution.
- Experience working with an Extended Workforce Platform or similar workforce management system, ideally including platform configuration or optimisation.
- Experience managing supplier relationships, performance frameworks or preferred supplier lists in a complex organisational environment.
- Comfortable managing multiple priorities, maintaining operational accuracy and delivering high-quality outcomes in a fast-paced environment.
- Strong analytical skills, with experience producing workforce reporting, management information and insights for senior stakeholders.
- Confident communication and stakeholder management skills, with the ability to work effectively across HR, Procurement, Legal, Finance, Technology and business leaders.
- Experience with worker classification, workforce governance, Workday HCM or supporting the build of a new programme would be beneficial but is not essential.
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Why Join Us
- Play a key role in building and delivering CFA Institute's first global Extended Workforce Programme.
- Work closely with experienced leaders and gain exposure to senior stakeholders across the organisation.
- Help shape operational processes, supplier management and platform capability within a growing programme.
- Own a visible, delivery-focused role where your judgement, organisation and operational expertise will have a direct impact.
- Join a collaborative team with the opportunity to influence how the programme evolves as it continues to mature.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range:
UK – London: £55k - £60k per year
Actual salary within the stated range will depend on the individual's experience, qualifications, skills, location, and other job-related factors. Additional benefits include eligibility for an annual discretionary incentive bonus, a 12% employer contribution to a pension plan, and a comprehensive medical benefits package.
We offer a comprehensive benefits package to support our employees, including health coverage, generous time off, competitive retirement plans, flexible work options, and wellbeing and development programs. You can learn more on our careers site: Working at CFA Institute | Comprehensive Benefits
About CFA Institute
CFA Institute is the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we promote professional growth, uphold ethical standards, and help advance better financial markets. Join a global organization committed to putting investors first.
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Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to TAHelpdesk@cfainstitute.org noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
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