M Group Technology & Communications
Facilities and reception Coordinator
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Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine.
Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
Private networks - We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
What will you be doing?
- Coordinate day-to-day facilities, reception, and office support services across operational sites.
- Manage facilities queries, contractor activities, maintenance requests, and facilities records.
- Raise purchase orders, support invoice processing, and track job completion.
- Act as the first point of contact for visitors, reception enquiries, and switchboard calls.
- Coordinate meeting room bookings, catering requirements, and visitor arrangements.
- Manage incoming post, deliveries, and shared office spaces to agreed standards.
- Arrange business travel, obtain approvals, and support meeting and event logistics.
- Process and reconcile business expenses and company credit card transactions.
- Manage mobile devices, SIM allocations, asset registers, and equipment tracking.
- Support onboarding and offboarding activities for equipment and assets.
- Assist with health and safety checks, DSE assessments, and compliance documentation.
- Conduct routine building inspections to ensure facilities remain safe, compliant, and operational.
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What you’ll bring?
- Strong organisational, administrative, and coordination skills with the ability to manage multiple priorities.
- Clear written and verbal communication, with proficiency in Microsoft Office and accurate record keeping.
- Ability to prioritise workloads and respond promptly to queries.
- Experience in administration, reception, facilities, or workplace support environments.
- Experience working with internal stakeholders, suppliers, bookings, and requests.
- Desirable experience with facilities systems, asset tracking, purchase orders, and invoices.
- GCSEs (or equivalent) including Maths and English; relevant administration/customer service qualification preferred.
- Proactive, detail-oriented team player who builds relationships, improves processes, and supports safe, compliant, and efficient workplace operations.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend - get rewarded for introducing people to us!
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About Us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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