Facilities Contracts Performance Manager

At Community Health Partnerships (CHP), we’re dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces. CHP is looking for an experienced and strategic Facilities Contracts Performance Manager to lead and deliver exceptional results. If you have a proven track record in driving performance and shaping high-quality services, we want to hear from you. The Facilities Contracts Performance Manager will act as a subject matter expert (SME) within the Contracts Team providing professional and effective contract management advice, guidance and delivery of our corporate contracts. The role is responsible for the performance of our contractors to defined service requirements including Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). A key element of the post is to work closely with the National Facilities Contract Manager to validate and share our performance metrics across the wider business with a view to driving performance, efficiency savings and customer satisfaction. This position will act with a high degree of autonomy engaging with a range of internal / external stakeholders, building, managing and maintaining productive relationships. This role requires commensurate experience and understanding of contract management best practices / procedures and legislative requirements (ideally within a Public Sector environment). This role will have regular national travel. This role can be based from any of our regional offices or nearest Liftco building, depending on your location. What CHP can offer you; Competitive Salary Minimum 25 days holiday per year (excluding bank holidays) Generous Pension Scheme Healthshield Cash Plan Group Income Protection (subject to T&C's) Employee Assistance Programme Continuous Training for Personal & Professional Development Two Paid Volunteering Days Access to Blue Light Discount Card For a complete Job Description, please see supporting documents below.