Package Description

Company vehicle
Competitive salaries
Excellent training & development opportunities
Paid Holidays
Workplace pension scheme
Staff Discount
Travel Loans and more……

Overview of the role

Due to continued growth at Bestway Healthcare, we're looking for a Facilities Coordinator to join our team.

Reporting to the Assistant Facilities Manager, you'll play a key role in supporting the delivery of facilities, compliance, and investment services across our Wholesale estate. Acting as the first point of contact for facilities queries, you'll help ensure our sites remain safe, compliant, and fully operational by coordinating maintenance activities, liaising with contractors and stakeholders, and supporting the efficient delivery of planned and reactive works.

You'll also help ensure projects are delivered on time, within budget, and in line with business policies and procedures.

Main Responsibilities

• Be the first point of contact for facilities queries, managing issues raised through the helpdesk through to resolution or escalation.
• Coordinate with contractors and our helpdesk provider to ensure maintenance requests and records are kept up to date.
• Raise purchase orders, obtain contractor quotations, and support the approval process.
• Prepare invoices and monthly payment batches for review and approval.
• Support the Facilities team in maintaining budget trackers and monitoring expenditure.
• Respond to urgent facilities issues, helping minimise disruption to branch operations.
• Support contractor review meetings and help monitor supplier performance.
• Work closely with the Property team to resolve landlord and building-related issues.
• Assist with health & safety, fire risk assessments, compliance activities, and incident documentation.
• Analyse reactive maintenance data and produce reports to help improve service delivery and control costs.