Hull Culture and Leisure Ltd
Facilities Coordinator
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Number of Vacancies: 1
Time Type: Full time
Worker Type: Appointed
Proposed Interview Date: Tuesday, August 4, 2026
Hours of Work: 37
Hiring Manager: Darren Prest
Contact Number: 01482 613335
We are the largest Leisure and Culture employer in Hull and offer candidates enviable pay and conditions packages including, a generous annual leave allowance, on the job training opportunities and career development. For more information on the benefits of working for us please visit the ‘Working at Hull Culture & Leisure’ page.
Job Description Summary
Role and Purpose
As a member of a centralised city-wide team, you will give direct caretaker support to the library service over several sites under the direction and leadership of Senior managers, Area managers, Senior librarians, Librarians, and Supervisors. You will be responsible for monitoring building related health and safety and maintenance issues and liaising with external and internal contractors. You will also be in direct liaison with the public in a sometimes-confrontational situation, supporting both staff and the public.
Principal Accountabilities
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Promote and Safeguard Welfare:
- Promote and safeguard the welfare of children, young people, and/or vulnerable adults by direct intervention, liaison, and referral to the appropriate services.
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Travel and Work Schedules:
- The post holder will be required to travel between various libraries and partnership buildings, organizing their own work schedules in consultation with the supervisor caretaker and premises manager, which will cause the least disruption to service users. This includes the daily transport system delivering library material across the city-wide service. There is a requirement to ensure the post holder meets the current company’s Driver Assessment. Liaises with Fleet regarding the maintenance and use of company vehicles.
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Security and Wellbeing:
- Responsible for the security and wellbeing of library staff, public, and premises. This includes:
- Dealing with anti-social behaviour incidents, i.e., drug users, violent and aggressive behaviour. Acts as main liaison with the PCSO’s, Police, and ASB team.
- Monitoring the internal CCTV system.
- Proactive in taking action to prevent vandalism and other undesirable activities on the premises.
- Responsible for the security and wellbeing of library staff, public, and premises. This includes:
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Customer Service:
- Provides excellent customer service to library staff and users. This includes:
- Meeting and greeting the public offering assistance, when necessary, e.g., supporting and instructing customers to use Self Service machines and other basic library functions.
- Is the first point of contact when dealing with difficult and challenging behaviour by the public.
- Working with Senior librarians, librarians, and partners to ensure relevant furniture, and other resources are in place for events organized by staff, partnerships, or the public. This includes ensuring health and safety requirements are in place, e.g., risk assessments.
- Provides excellent customer service to library staff and users. This includes:
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Supply Management:
- Monitors and maintains adequate supplies of library resources and other necessary materials for distribution. This includes:
- Implementing a stock control system including receipt, safe storage, and usage.
- Requesting the ordering of stock and on occasions, with authorisation of the manager, purchasing items from other suppliers by cash.
- Distributes all internal post, parcels, library stock, reserved library material, etc. to all library service points across the city on a daily basis. This involves the need to work on a rota to drive the library van.
- Responsible for coordinating and issuing internal parcels/post for delivery by courier or other means, i.e., Guildhall courier, external couriers, etc.
- Unpacks, sorts, repacks, and distributes all library materials as directed, e.g., daily library stock relocations to satisfy the reservation of stock from the public at differing sites, contributing to statistical targets.
- Monitors and maintains adequate supplies of library resources and other necessary materials for distribution. This includes:
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Technical Expertise:
- Has the technical expertise and knowledge to check the working order of equipment, furniture, heating systems, taking gas/electric/water meter readings, recording the findings, and reporting any faults to the on-site manager/supervisor, senior manager. Extensive knowledge of the layout and plant of each library premise in order to assist library managers, contractors, and emergency services when on site.
- Acts as the primary contact with all surveyors, contractors, NPS, etc. for direct liaison on building works, intruder/fire alarms systems, health and safety, etc. Liaising with contractors to the conclusion of the defect/repair.
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Facility Management:
- Ensures the efficient heating, lighting, and ventilation of the premises. Directly dealing with NPS and internal/external contractors where necessary.
- Arranges furniture and other requirements for meetings and exhibitions, e.g., sets up laptops, projectors, and other ancillary equipment, and the clearing of rooms after use. Remains on the premises whilst such meetings are in progress.
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Key Holder Responsibilities:
- Acts as a key holder responding to requests for access to the buildings for maintenance or emergencies which may be outside of the normal working hours. Acts as a key holder and Caretaker for out-of-hours events in library service points, e.g., Councillor meetings, public events, etc.
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School Library Service:
- Works with School Library Service staff to deliver project boxes to schools across the city on a regular basis, e.g., once a term to all schools. This is a service which is bought in by local schools and this function is an integral part of this service’s income generation.
- Provide casual driver cover (sickness/holidays) for the home library (Housebound) service.
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Miscellaneous Duties:
- Undertakes various miscellaneous duties including:
- Minor repairs.
- Routine servicing of equipment used in duties.
- Lifting and carrying of furniture and equipment, etc.
- Organising the disposal of discarded library materials.
- Cash handling (cash boxes, petty cash, etc). This requires the post holder to collect cash from library service points around the city and deliver to the Libraries Admin Team and vice versa.
- Delivery of urgent internal mail to other company establishments and external venues as required.
- Carrying out regular checks and tests on electrical and emergency lighting equipment to fulfil legal and health and safety legislation and company policies.
- Undertakes various miscellaneous duties including:
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- Health and Safety Compliance:
- The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull Culture and Leisure, as your employer, and you as an employee of the company. In addition to the Company’s overall duties, the post holder has personal responsibility for their own health & safety and that of other employees; additional and more specific responsibilities are identified in the Company’s H&S policy.
Compensation Grades
- Grades: 3
- Pay Ranges: £24,796.00 - £25,583.00
- Job Classifications:
- 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts)
- 5- Enhanced (Child Workforce) - (Disclosure and Barring Service (DBS))
- Casual - (Travel Allowance Policy)
- No - (Childcare Disqualification Requirement)
- No - (Statutory Post)
Benefits of Working of Hull Culture & Leisure
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities
Please ensure that you complete and submit your application by midnight prior to the closing date.
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
Hull Culture & Leisure is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and is an equal opportunity employer. Online searches, including social media, may be carried out as part of the recruitment process.
We are the largest Leisure and Culture employer in Hull and offer candidates enviable pay and conditions packages including a generous annual leave allowance, on the job training opportunities, and career development. For more information on the benefits of working for us please visit the ‘Working at Hull Culture & Leisure’ page.
Hull Culture & Leisure is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and is an equal opportunity employer.
Working in partnership with Hull City Council, we manage a diverse range of facilities across the cultural, leisure, libraries, and parks sectors.
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