Facilities & HR Compliance Manager

Health & Safety

• Take the lead on workplace health and safety across the Head Office and UK showroom locations.
• Ensure the business complies with relevant health and safety legislation and internal policies.
• Complete, maintain and review workplace risk assessments.
• Coordinate fire risk assessments, evacuation procedures, accident reporting and emergency planning.
• Ensure appropriate First Aid and Fire Warden coverage is maintained across all locations.
• Manage health and safety training and maintain accurate training records.
• Investigate accidents, incidents and near misses and ensure appropriate corrective actions are completed.
• Work with external health and safety advisers where specialist support is required.
• Provide practical guidance to managers and employees on workplace health and safety matters.

HR Compliance

• Support the business with the legal and compliance aspects of HR administration.
• Prepare and maintain employment contracts, offer letters, variation letters and other employment documentation.
• Support HR and managers with employee onboarding, workplace inductions and right to work processes.
• Ensure employee records and HR documentation are accurate, complete and appropriately maintained.
• Maintain and update company policies, procedures and employee guidance.
• Support managers with employee relations processes, including performance, conduct, absence, capability and grievance matters.
• Help ensure that HR processes are fair, consistent and appropriately documented.
• Monitor relevant changes in UK employment law and recommend updates to company policies and practices.
• Coordinate with external HR or employment law advisers where specialist or legal advice is required.
• Support the business with working arrangements, family leave, flexible working requests and other employment related matters.
• Maintain confidentiality and handle sensitive employee information appropriately.

Team & Administrative Management

• Manage and support one direct report.
• Set clear responsibilities, delegate work and monitor performance.
• Ensure a consistently high standard of support and service across the business.
• Develop efficient facilities and compliance processes that are suitable for a growing international organisation.
• Work closely with Finance, CS, senior leadership, showroom teams and other departments.
• Provide clear updates on facilities projects, risks, compliance matters and expenditure.

About You

You are an experienced facilities professional who is confident leading the facilities function within a growing business.

You are organised, proactive and comfortable taking ownership of multiple sites, suppliers, budgets and compliance requirements.

You are also confident supporting the legal and procedural elements of HR, with a strong understanding of the importance of accurate documentation, fair processes and confidentiality.

You enjoy creating structure, solving problems and building strong relationships with colleagues, suppliers, landlords and external advisers.

Essential Experience & Skills

• Proven experience in a Facilities Manager, Senior Facilities Manager or similar role.
• Experience taking ownership of facilities management across one or more commercial locations.
• Strong working knowledge of workplace health and safety requirements.
• Experience managing landlords, contractors, suppliers and service providers.
• Experience managing facilities budgets and controlling costs.
• Experience developing procedures, maintaining compliance records and managing planned maintenance.
• An understanding of UK employment law and HR compliance requirements.
• Experience preparing or maintaining employment documentation, policies and procedures.
• Confidence supporting managers with employee relations processes.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• The ability to work independently and manage competing priorities.
• Strong attention to detail and practical problem solving skills.
• Proficiency in Microsoft Office

Desirable Experience & Qualifications

• IOSH, NEBOSH or an equivalent health and safety qualification.
• A CIPD qualification or relevant HR compliance experience.
• Experience managing facilities across retail, showroom or customer facing locations.
• Experience supporting multiple sites or international locations.
• Knowledge of commercial leases and property management.
• First Aid and Fire Warden certification.
• Experience managing insurance policies and claims.
• Experience working within a growing small or medium sized business.

Personal Attributes

• Professional, approachable and highly trustworthy.
• Proactive, with a strong sense of ownership and accountability.
• Confident challenging poor practice and raising compliance concerns.
• Calm and effective under pressure.
• Commercially aware and cost conscious.
• Excellent at building relationships with internal and external stakeholders.
• Adaptable and focused on practical solutions.
• Comfortable working with confidential and sensitive information.
• Passionate about creating a safe, compliant and positive working environment.

Company Benefits

• Great team culture within an inclusive growing business.
• Pension contribution.
• 25 days holiday plus long service award.
• Birthday day off.
• Private health insurance.
• Life insurance.
• Staff discount.
• Discretionary bonus scheme.
• Parking space.