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Facilities Manager
Who We Are
Millers Mutual Association (MMA) was established in 1929 and today is the beneficial owner and operator of the Grade II* listed property at 21 Arlington Street, London, SW1A 1RN. The property has historically been home to the UK Flour Millers trade association, who remain one of the tenants in the building. The remaining (substantive) space in the building is otherwise let to third parties. There is extensive space on the first floor available for third party booking for meetings and events. The MMA is owned by a group of milling businesses who are also members of UK Flour Millers.
Headline Role Summary
The facilities manager post is a new one, overseeing management of our Grade II* listed building, sustaining property income in excess of £1 million a year. The house is owned by the Millers Mutual Association and UK Flour Millers are one of the tenants of the building.
What Skills and Experience Are You Likely to Have?
The post holder is likely to be:
- Degree qualified
- A skilled manager of people
- A building and facilities management professional
- An astute manager of relations with an array of stakeholders
- Detail-oriented and insightful, able to anticipate and manage the implications of developments
- Dogged and determined to see development work and initiatives to their conclusion
- Experienced working alongside events delivery teams to ensure seamless delivery and guest experience
- Flexible in working as part of a small trade association
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What You Can Expect to Be Doing
The key responsibilities for the facilities manager are:
- Running the 21 Arlington Street property effectively, including front of house and associated maintenance.
- Planning, budgeting and commissioning ongoing maintenance and improvement of Grade II* listed building.
- Reporting progress and plans to the Board.
- Essential interfaces are with the house ‘team’, tenants of the building, contractors, and the Board.
- While the redevelopment of the neighbor property is concluding, a critical role is to liaise with that team and ensure that their works do not adversely affect the immediate environment for tenants or the building in the long term.
- Providing flexible cover for line staff, including reception and housekeeper duties, which could include holiday cover.
- Maintaining relationships with business tenants, contracts, tenant negotiation, and representing as the face of the landlord.
- Working with our agents and chief financial officer over the marketing and letting of office space in the building.
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Line Management
This role has line management responsibility for two house managers.
What Will You Be Expected to Achieve?
Key metrics for this diverse role include:
- A well-managed and maintained house, with a content and stable tenant base.
- Consistent delivery of property income from 21 Arlington Street – targeting a fully rented house, generating more than £1 million a year in income.
- Working with the events manager and associated teams to ensure seamless, quality event delivery.
- Increased meeting room/venue ‘sales’ to third parties renting our event space, increasing association income.
How Will It Work?
This is a part-time post (four days a week). The office is in central London. This will be your base; remote working options will be limited to the exceptional, by agreement.
There will be periodic requirement for out of hours working to support site works and event delivery.
How to Apply
Please apply in writing with CV and covering letter setting out why you are well suited to the role, to Alistair Gale, chief executive, (alistair.gale@ukflourmillers.org) by Friday, 17 July 2026.
Further Information
Further information about the association can be found on our websites:
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