Reed Talent Solutions
Facilities Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you an experienced facilities professional with strong leadership skills and a passion for delivering exceptional customer service?
We are seeking a Facilities Front Desk Team Leader to oversee the day-to-day facilities operation across a prestigious London estate, including modern office environments and iconic public venues. This is an excellent opportunity to join a high-profile organisation and play a key role in ensuring colleagues, visitors and stakeholders receive a first-class experience. This is a fully office-based role in Southwark, working on-site five days per week. Hybrid working is not available for this position.
Southwark, London (Office-Based, Full-Time)
3-Month Contract
£22.79 per hour PAYE | £29.59 per hour Umbrella
The Role
As Facilities Operations Team Leader, you will manage a team of Facilities Assistants and take responsibility for the smooth operation of reception, helpdesk and front-of-house services. You will ensure buildings are safe, welcoming and maintained to a high standard while coordinating facilities activities, contractors and operational support services.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You'll be a visible presence on-site, leading from the front and ensuring facilities services are delivered efficiently across a busy and dynamic environment.
Key Responsibilities
- Lead, motivate and manage a team of Facilities Assistants.
- Ensure exceptional customer service is delivered to staff and visitors.
- Oversee reception, helpdesk and switchboard operations.
- Plan and manage staff rotas, resolving cover requirements and absences.
- Deliver daily team briefings and communicate operational priorities.
- Manage and monitor requests through the CAFM (Computer Aided Facilities Management) system.
- Coordinate contractors and facilities activities to minimise disruption.
- Conduct site inductions for new starters.
- Support facilities communications, service updates and stakeholder engagement.
- Assist with the planning and delivery of events and meetings.
- Monitor service delivery standards and undertake quality inspections.
- Manage visitor access procedures and pass administration.
- Respond to facilities-related incidents and emergencies, including building evacuations, service outages and operational disruptions.
- Act as the senior facilities lead in the absence of the Facilities Manager.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you have the required experience and skill set, then apply now for immediate consideration.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location