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COMPANY - JACKSON LEES SOLICITORS
Walker House, Liverpool
Overview:
The Manager will be responsible for ensuring that the workplace operates efficiently, and in full compliance with all relevant regulations. This role oversees maintenance, security, and functionality of office facilities, while also developing and implementing H&S policies to protect staff, visitors, and contractors.
What will you be doing?
Facilities
- Ensure environmental, energy efficiency, and CSR reporting for the group
- Involvement and management of facilities workstreams within group projects (refurbishments/office re-fits; closures and openings)
- Maintain existing contracts and where appropriate, tender contracts for services i.e., utilities, cleaning, waste, stationery, licenses, air con, archiving, postal services, water systems.
- Manage day-to-day office maintenance and repairs in a timely fashion.
- Ensure confidentiality agreements and liability insurance certificates for all contractors are in place.
- Maintain driving license and insurance records for staff using vehicles for business.
- Review business rates and car park allocations.
- Ensure we have a record for all of the certificates of destruction for confidential waste for the last 6 years.
- Process invoices for payment.
- Ensure security systems and alarms are maintained (liaise with Atlas for Wirral offices).
- Manage sub-let spaces and ensure compliance with lease obligations (e.g., annual roof checks).
- Maintain records of leases and associated requirements.
Health & Safety
- Maintain and update the H&S policy annually (October).
- Schedule and oversee risk assessments (fire, DSE) and ensure compliance.
- Manage statutory testing schedules i.e., PAT testing (every 3 years); Emergency lighting (annually); Fixed wire testing (every 5 years); Fire extinguishers (annually); Fire alarm testing (weekly).
- Ensure adequately trained first aiders and fire wardens; maintain records and refreshers.
- Check first aid kits and defibrillator pads twice yearly.
- Enrol new starters and role changers in H&S training (including remote workers); conduct new starter H&S induction and office tour.
- Monitor and maintain office environment (noise, temperature, accessibility).
- Log and report hazards, incidents, and near misses; maintain records for 6 years.
- Coordinate fire evacuation drills and ensure compliance across sites.
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People
- Support People team with DSE assessments and ordering specialized equipment when needed.
Client
- Deliver a great client experience to internal/external clients and key stakeholders.
- To respect client confidentiality at all times.
- Manage daily issues across offices for maintenance, breakage, etc.
Profit
- Commercially driven: tenders for services where appropriate with best rates negotiated as/when required i.e., coffee machines, confidential waste, waste disposal, and office supplies including furniture ordered.
Who are you?
- Your time management and organizational skills will make you a brilliantly effective part of the team;
- You have great written and verbal communication skills and are passionate about providing exceptional client service. An innovative problem solver with a solution-focused mindset. A self-starter who also works as part of a team.
- You will have a good understanding of the business needs and will be able to manage stakeholders across the business;
- You fundamentally buy into our ethos that Making a Positive Difference should be the driver of everything we do as a business;
- You will have the ability to manage multiple priorities and meet deadlines.
- Strong people management skills with a professional attitude and attention to detail.
- Appropriate NEBOSH or IOSH qualifications / IWFM Level 4 or 5 or working towards.
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What’s in it for you
- Competitive basic salary
- 25 days’ holiday plus bank holidays
- Referral bonus
- PayCare
- Pension plan
- Death in service
- Employee Assistance Programme
- Hybrid / flexible working policy
- Unlimited access to training academy courses
- A supportive environment with realistic expectations and a focus on work–life balance
Jackson Lees Group (a part of The MAPD Group)
Jackson Lees Group is committed to fostering an accepting and inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds. We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds, and of different ages.
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