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Role Overview
Location: Oxfordshire, mobile covering up to Cambridge and London
Salary: Up to £47K + Car/Allowance
Working Hours:
Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
About The Role
Role Overview:
This role will require you to manage the day-to-day operational delivery of facility services, estates maintenance, compliance, and other property change projects. You will be part of a team delivering a step-change in the perception of facility services and will have the drive to deliver customer satisfaction.
What you'll do:
- You will take direct responsibility and accountability for managing stakeholders and suppliers, ensuring that there is continuous improvement in standards of safety, quality, time and cost.
- You will be the trusted advisor for all matters relating to our estates & facilities at each property as well as championing change and new ways of working across your sites.
- You will be the primary interface between your customers (building occupants) and the suppliers.
- You will ensure that the suppliers deliver to their highest standards in safety and services, fulfilling all contractual obligations and are perceived by the stakeholders as always acting in our best interest.
- With an emphasis on customer service, you will have great communications, negotiation & influencing skills and experience of managing stakeholders to develop a collaborative relationship with suppliers.
- We are seeking an enthusiastic individual who will breathe life into the role and be able to work under pressure in a reactive environment.
- Experience in managing the delivery of hard and soft facilities services is a must.
- We are seeking those with demonstrable knowledge of building compliance requirements within a corporate real estate setting; and experience of managing corporate facilities and monitoring and maintaining compliance.
- A Certificate in IOSH, NEBOSH would be advantageous but not essential, as well as IWFM Level 4 qualification or equivalent and ONC/HNC or equivalent qualification in Electrical, Mechanical or Building Services discipline.
- This operational role which is site based and will involve travel to our other sites; therefore, a full UK driving license is essential.
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Who You'll Be:
- Suitable experience within a Facilities Management background.
- A member of IWFM.
- Working towards IWFM Level 4 qualification.
- Thorough understanding of statutory compliance & H&S in the built environment.
- Experience within a similar role or transferable skills.
- A patient, resilient and "customer first" manner, being able to adapt and prioritise to provide successful outcomes.
- Excellent communication skills – both verbal and written.
- Build and maintain positive working relationships with all levels of the organisation.
- Take a thorough and organised approach with high attention to detail and accuracy.
- Drive for continuous improvement.
- Enthusiastic and conscientious; with a team player attitude.
- Good level of IT literacy with knowledge of Microsoft Office and the ability to learn bespoke computer systems.
- Have worked across multiple locations and facilities in a corporate environment.
- Manage and report operational P&L.
- Experience managing Minor Project works.
- This role is 40 hours a week, based in Reading, Berkshire.
- Must be able to travel to various sites as required in the TV and London area.
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At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
EMCOR UK Benefits
Additional Benefits
- Industry leading maternity & paternity policies
- Refer a friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive learning & development opportunities, including opportunities for progression
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
- Bike To Work Scheme
- Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
- Dental scheme
- Access to health assessments
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries
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