CIBSE
Facilities Operative
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About the Role
The Handyperson / Facilities Operative will support the smooth day-to-day running of CIBSE’s building, ensuring that meeting rooms, event spaces, shared areas, and operational facilities are safe, well presented, and ready for use.
The role will involve a mixture of room setups, furniture moves, minor maintenance, compliance checks, and general facilities support.
The postholder will be expected to work flexibly, respond quickly to building needs, and help maintain a professional, welcoming environment for staff, members, visitors, and event attendees.
What You Will Do
Maintenance and Repairs
- Attend to minor maintenance issues around the building.
- Rectify small faults where possible, including basic repairs, adjustments, and general handyperson tasks.
- Escalate issues to the Facilities Management Team where specialist contractors or further action is required.
- Support contractor attendance by providing access, information, and basic site assistance where needed.
Compliance and Routine Checks
- Complete electricity meter readings at agreed intervals and record them accurately.
- Carry out the weekly fire alarm test in line with agreed procedures.
- Conduct water flushing tasks for small and little-used outlets, maintaining appropriate records.
- Report any safety, maintenance, or compliance concerns promptly.
Meeting Room and Event Support
- Set up meeting rooms, training rooms, and event spaces in line with booking requirements.
- Move, arrange, and reset furniture before and after meetings, events, and functions.
- Ensure rooms are clean, tidy, presentable, and ready for use.
- Support the wider Facilities Team with event preparation, room changes, and post-event resets.
Deliveries and General Building Support
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- Receive and accept deliveries on behalf of the organisation.
- Promptly move deliveries, parcels, and goods to the correct room, floor, or storage location.
- Assist with general movement of items around the building, including furniture, supplies, and equipment.
- Keep storage areas, back-of-house spaces, and circulation routes tidy and safe.
Health, Safety, and Presentation
- Work safely and follow all relevant health and safety procedures.
- Ensure walkways, exit, and fire routes remain clear at all times.
- Use manual handling techniques when moving furniture, deliveries, or equipment.
- Help maintain a clean, safe, and professional building environment.
The above is not an exhaustive list of duties, and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.
What You Will Need to Be Successful
Essential
- Practical, hands-on experience in a facilities, maintenance, caretaking, porterage, or handyperson role.
- Able to carry out basic maintenance and minor repairs.
- Comfortable moving furniture, setting up rooms, and handling deliveries.
- Reliable, punctual, and willing to start work from 08:00 each day.
- Flexible approach to working hours and changing priorities.
- Good communication skills and a helpful, can-do attitude.
- Able to work independently and as part of a small team.
- Awareness of health and safety, manual handling, and safe working practices.
Desirable
- Experience working in an office, events, venue, education, membership, or professional body environment.
- Basic understanding of compliance tasks such as fire alarm testing, meter readings, and water flushing.
- Experience supporting meeting rooms, training spaces, or conference-style events.
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Key Attributes
- Practical and dependable.
- Calm under pressure.
- Takes pride in keeping spaces well presented.
- Proactive in spotting and resolving issues.
- Flexible and willing to help where needed.
- Professional and polite when dealing with staff, members, visitors, and contractors.
Summary
This is a varied and hands-on role suited to someone who enjoys keeping a busy building running smoothly. The successful candidate will play an important part in supporting CIBSE’s daily operations, meetings, events, and member-facing activities.
What CIBSE Offers You
- A supportive and friendly working environment.
- Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
- Contributory Pension Scheme.
- Family Friendly Leave.
- Three paid volunteering days per year.
- Annual Travel Season Ticket Loan.
- Cycle to Work Scheme.
- Life Assurance.
- Private Medical Insurance.
- Cash Plan – cash back for routine healthcare treatments.
- Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
- Shopping portal, rewards programme, and gym discounts.
- Referral Scheme.
- Hybrid Working where people are ‘in the office more days than they are not’.
- The chance to be part of an evolving, changing, and exciting organisation that genuinely does change the world.
Application Process
To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role.
The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality, and inclusion.
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