Commercial / Budget Responsibilities

• Prepare, manage, and monitor facilities, maintenance, security, housekeeping, and fleet budgets, including operating expenditure and planned capital requirements.
• Track expenditure against budget, maintain accurate forecasts, investigate variances, and provide timely updates to the Chief Operating Officer and Finance.
• Lead or support procurement exercises, supplier selection, tendering, contract negotiation, and renewal activity, ensuring appropriate quality, value, service resilience, and commercial terms.
• Review supplier performance against agreed service levels, challenge underperformance, and implement corrective actions or alternative arrangements when required.
• Validate invoices and charges, confirm that works and services have been delivered as agreed, and maintain appropriate approval and audit records.
• Develop proportionate business cases for repairs, improvements, replacement equipment, security upgrades, and workplace projects.
• Identify opportunities to improve efficiency, reduce avoidable cost, extend asset life, and strengthen environmental sustainability without compromising safety or service quality.

Administrative, Compliance, and Reporting Responsibilities

• Maintain an effective facilities, health and safety, and security compliance framework, ensuring that required inspections, servicing, assessments, and remedial actions are completed within the appropriate timescales.
• Coordinate workplace risk assessments, fire-risk actions, contractor controls, permits to work, and relevant compliance arrangements relating to areas such as water hygiene, electrical safety, gas safety, lifting equipment, asbestos, COSHH, and first-aid or emergency provisions, as applicable to each site.
• Maintain accurate and current records, including asset registers, maintenance schedules, service certificates, warranties, contractor documentation, site plans, access records, key registers, and equipment inventories.
• Record, investigate, and follow up accidents, incidents, near misses, security breaches, and facilities failures, ensuring appropriate escalation and supporting any statutory reporting requirements.
• Maintain security and CCTV procedures and records in a manner consistent with Company policy and applicable data-protection requirements.
• Draft, review, and maintain relevant policies, procedures, standard operating instructions, emergency plans, and site guidance.
• Prepare clear and concise management information and reports covering compliance status, open risks, incidents, maintenance activity, supplier performance, budget position, projects, and service improvements.
• Maintain an auditable action log and ensure that agreed corrective actions are assigned, tracked, and closed.
• Keep professional knowledge current and recommend improvements arising from changes in legislation, technology, industry practice, or organizational requirements.

Person Specification

Essential Criteria

• Substantial practical experience in facilities management, workplace operations, health and safety, and/or security within a professional, corporate, hospitality, or comparable environment.
• Demonstrable experience of managing planned and reactive maintenance, building services, and workplace-support operations.
• Previous line-management experience.
• Strong experience of managing external contractors, suppliers, service agreements, and service-level expectations.
• Experience of budget management, cost control, invoice validation, procurement, and commercial negotiation.
• Experience of carrying out site inspections, coordinating risk assessments, and managing incident or emergency responses.
• Experience of producing clear management reports, maintaining compliance records, and tracking remedial actions to completion.

Essential Knowledge and Qualifications

• A current and valid SIA Close Protection licence.
• Good working knowledge of workplace health and safety, fire safety, contractor management, and security principles relevant to an office or mixed-use environment.
• Sound understanding of building systems, maintenance requirements, access control, CCTV, alarms, and emergency procedures.
• Competence in the use of Microsoft Office and relevant facilities or security systems, such as Webfleet, access-control platforms, CCTV systems, and maintenance-management tools.

Skills and Behaviors

• Highly organized, practical, and solutions-focused, with the ability to manage competing priorities and follow issues through to completion.
• Strong judgment and problem-solving ability, including the confidence to make timely decisions during urgent or sensitive situations.
• Clear and credible communicator who can work effectively with employees, senior leaders, contractors, and external authorities.
• Strong supplier-management, negotiation, and commercial skills, with a focus on value, quality, and risk.
• High attention to detail and the ability to maintain accurate records, schedules, budgets, and reports.
• Calm, resilient, and dependable under pressure, with the flexibility to respond to changing operational needs.
• Professional, discreet, and trustworthy, with the ability to handle confidential and security-sensitive information appropriately.
• Visible commitment to customer service, safety, inclusion, and continuous improvement.
• Comfortable working both independently and as part of a wider cross-functional team.

Desirable

• A recognized facilities-management qualification, such as IWFM, CFM, or FMP.
• A recognized health and safety qualification, such as IOSH Managing Safely or a NEBOSH certificate.
• A relevant security qualification, such as CPP or PSP.
• Experience of multi-site facilities management, fleet management, office moves, refurbishment projects, or business-continuity planning.

Additional Requirements

• Ability to undertake regular site inspections and to respond personally to facilities, safety, or security issues when necessary.
• Willingness to provide reasonable out-of-hours or on-call support for emergencies and significant incidents.
• Ability to travel between the Paddington and Westminster locations and, where required, to other Company premises.
• The responsibilities listed in this job description are not exhaustive. The role holder may be required to undertake other reasonable duties consistent with the level and purpose of the role.

GB News Expectations

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• Be committed to the health and safety requirements of self and others in the workplace.
• Be committed to the equality and diversity values of GB News.
• Undertake other appropriate duties as required.

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