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Facilities Team Leader
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Reactive Facilities Team Leader - HMP Long Lartin
We have a fantastic opportunity for a permanent Reactive Facilities Team Leader to join our Ministry of Justice (MoJ) account at HMP Long Lartin, this role is based on-site.
Base Salary: £35,143 - £41,341 dependant on experience.
Standard Hours of Work: 39 hours per week, across 7 days as a weekend shift pattern is in place, covering 1 in 3 weekends
Additional Allowance: 15% of basic salary
About Amey
At Amey, we're supporting our justice client, His Majesty's Prison and Probation Service (HMPPS), by providing them with safe, clean and efficient prisons. By using our facilities management expertise, we help keep 60 secure premises across England and Wales running smoothly.
Role Overview
The Reactive Facilities Team Leader will oversee the day-to-day delivery of reactive maintenance activities across the prison estate, ensuring repairs are completed safely, efficiently and in line with contractual service levels. The role is responsible for leading a team of maintenance operatives and engineers, prioritising workloads, responding to urgent maintenance issues and ensuring excellent customer service is delivered across the site.
Responsibilities:
- Supervising and coordinating a team of facilities operatives and engineers delivering reactive maintenance works.
- Managing and prioritising maintenance requests to ensure service level agreements and contractual KPIs are achieved.
- Allocating work activities, monitoring progress and ensuring work is completed to the required quality standards.
- Responding to emergency situations and urgent maintenance issues, ensuring minimal disruption to prison operations.
- Conducting regular inspections of completed works to ensure compliance with health and safety legislation and company standards.
- Supporting the Facilities Manager in planning resources, managing workloads and driving operational performance.
- Ensuring maintenance records and job information are accurately maintained within CAFM systems.
- Identifying recurring issues and implementing solutions to improve reliability and reduce reactive maintenance demand.
- Leading and motivating the team to deliver a high standard of customer service and operational excellence.
- Ensuring safe systems of work are followed at all times and promoting a strong health and safety culture across the site.
- Liaising closely with HMPPS stakeholders and site management to manage expectations and ensure operational requirements are met.
- Checking and approving timesheets in accordance with company procedures.
- Supporting wider facilities management activities and contributing to continuous improvement initiatives.
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Qualifications and Experience:
- Previous experience supervising maintenance teams within a facilities management, building services or estate maintenance environment.
- Experience managing reactive maintenance operations and coordinating multiple workstreams.
- Strong understanding of health and safety legislation and safe working practices.
- Excellent organisational skills with the ability to prioritise workloads and perform effectively under pressure.
- Proven leadership and people management experience.
- Strong communication and stakeholder management skills.
- Experience using Computer Aided Facilities Management (CAFM) systems.
- Knowledge of building fabric and M&E maintenance activities.
- Ability to make informed decisions in a fast-paced operational environment.
Desirable:
- IOSH Managing Safely qualification or equivalent.
- Experience working within a highly regulated environment.
- Experience within custodial, healthcare, defence or other critical facilities environments.
Why Join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. We welcome applications from a diverse range of candidates.
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Benefits:
- Competitive annual salary with the potential for yearly reviews.
- Career growth opportunities to roles like Facilities Management.
- Comprehensive training, including fully funded leadership programs.
- At least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
- Generous pension scheme with extra contributions from Amey.
- Flexible benefits including insurance benefits, Cycle2Work scheme, and access to discounted gym membership.
- Exclusive discounts through our online portal.
- Two Social Impact Days each year for volunteering and fundraising opportunities.
- Family-friendly policies for new parents or those providing care for a dependant.
- Membership of our Affinity Networks.
Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply Today
We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible
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To find out more visit our website amey.co.uk/careers
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