Gateshead Council
Family Help Team Manager
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Family Help Team Manager
Salary £48,226 - £51,536 + a temporary 15% R&R allowance.
Who We Are & What We Stand For
Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.
We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.
We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.
At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
Families First: working alongside families to create lasting change.
The Families First service sits at the heart of Children’s Social Care, bringing together a skilled, multi-disciplinary workforce committed to improving outcomes for children, young people and their families. Working closely with partners across family hubs, schools, health and wider services, the team delivers coordinated, relationship-based intervention that places the voice of the child at the centre. With a strong focus on early intervention, prevention and sustained change, the team plays a key role in driving the Families First Programme and shaping innovative, high-quality practice across Gateshead.
We are holding an informal chat to discuss our Families First approach and to share the great opportunities that are going on in Gateshead. Come along and join us at Deckham Family Hub, Elgin Road, Gateshead, NE9 5PA on Tuesday 14 July between 8:30 - 9:30 or 10:30 - 11:30am. Meet some of the staff working in the Families First teams.
Family help, real change, lifelong impact
What You Will Get To Do
- Lead, support and develop Assistant Team Managers, Consultant Social Workers, Family Help Social Workers and Family Help Practitioners to deliver high-quality, safe and effective practice.
- Drive a strong multi-agency approach, working collaboratively across social care, partner agencies and community settings to deliver coordinated support for families.
- Chair key meetings (including Family Help reviews, planning, strategy and PLO meetings) to ensure robust decision making and effective planning.
- Oversee performance, quality assurance and compliance, ensuring recording, reporting and practice standards consistently reflect the voice and journey of the child.
- Contribute to and influence service redesign, policy development and transformation activity, including the Families First Programme.
- Work within governance and decision-making frameworks, ensuring appropriate escalation and accountability.
- Create a positive, high-performance culture through strong leadership, supervision and continuous professional development.
- Champion learning and improvement, embedding reflective practice and innovation across the service
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Putting children first by supporting the whole family
What you will bring
- A recognised Social Work qualification, SWE registration and strong commitment to ongoing CPD (including Practice Educator Level 2 or willingness to work towards it).
- Significant experience in statutory children’s social care, including leading teams and managing complex cases, risk and performance.
- Strong knowledge of relevant legislation, frameworks and practice models (including Children Act, Working Together, systemic and relationship-based practice).
- Proven ability to deliver impactful interventions, improve outcomes for children and families and lead change in complex situations.
- Excellent analytical, assessment and decision-making skills, with a clear focus on child-centred practice.
- Effective leadership, communication and partnership-working skills, with the ability to influence, motivate and develop others.
- A full driving licence and access to a vehicle (or actively working towards this), alongside the ability to use systems effectively and manage performance, budgets and recording requirements
If successful you will have to apply for an Enhanced Disclosure
What’s In It For You
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience Salary £48,226 - £51,536 + a temporary 15% R&R allowance.
- Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
- Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
- Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
- Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options.
- Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
- Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
- Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
- Electric & Hybrid Car Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost-effective, environmentally friendly way to drive (after 12 months service).
- Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).
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Everyone's welcome here
We're an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. At Gateshead Council we're an employer who embraces, and welcomes diversity, who's truly inclusive and who demonstrates equality for all. We'll go the extra mile so that our approach is representative of the communities we serve and each other. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
How To Apply
You can apply online using the apply now button below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.
We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.
If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via
Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.
Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.
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