Norfolk County Council
Family Help Team Manager - Prevention (10845)
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Family Help Team Manager - Prevention (10845)
Family Help Team Manager
Permanent Contract | 37 hours per week | £50,166 to £54,277 per annum | Grade L | Dereham (Breckland)
Hello,
I’m Jenifer Dewar, Assistant Director for Family Help at Norfolk County Council. Norfolk is a ‘Good’ authority with ‘exceptional leadership.’ We take great pride in our Social Work Teams and value every practitioner we have.
This is an exciting opportunity to join our Management Team at Norfolk. Family Help aligns with some of the ambitions outlined in the National Children’s Social Care Review (2022) and the Government’s response, Stable Homes Built on Love (2023). We continually amplify and refine practices that have been successful for our children, families, and practitioners in Norfolk for years.
About the Role
We are seeking a Team Manager with a professional qualification at Education to Degree level or equivalent (e.g., in social care, health, education, psychology), or demonstrable frontline management experience. Your responsibilities will include:
- Managing a multi-disciplinary team with a focus on early family intervention
- Providing excellent people management, including recruitment, budget management, and mentoring
- Driving sustained improvements for children and families
- Ensuring our relationship-based, preventive work results in durable change
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Team Structure
Family Help consists of a collaborative, multi-disciplinary team:
- 22 practitioners, including:
- 7–8 Family Practitioners
- 6 Social Workers
- Specialist Practitioners, Assistant Managers, and Team Managers
- Cases are managed collectively, with families receiving targeted early interventions, leading to improved outcomes for both children and staff.
- Key benefits of this approach include:
- Reduction in intervention times
- Lower workload associated with paperwork
Requirements & Experience
- Qualified professional or equivalent in social care/health/education/psychology
- Expertise or experience managing multi-disciplinary teams
- Strong teamwork abilities with deep alignment to Norfolk’s vision
- People management, including recruitment and mentoring
- Budget management and strategic administrative skills
Organisational Culture
Norfolk County Council prioritises:
- Wellbeing – We care passionately about your professional and personal development
- Flexibility – Hybrid, part-time, and remote working possibilities
- Equity & Diversity – We encourage applications from underrepresented groups, especially Black and Global Majority practitioners
Contact for Informal Discussion
Before applying, review the full Job Description and Person Specification.
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For further details, contact: Pat Ndhlalambi, Head of Family Help – Prevention (West & Breckland) 📧 p.ndhlalambi@norfolk.gov.uk
Benefits of Working for Norfolk County Council
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing – Fast-track physiotherapy, confidential counselling
- Flexible working (flexi-time, hybrid/remote, part-time options – role dependent)
- Financial Perks:
- ‘Norfolk Rewards’ discount scheme (savings on tech, holidays, lifestyle items)
- Blue Light Card (for Fire & Social Care workers)
- Relocation and travel expenses (applicable)
- Local Government Pension Scheme with generous employer contributions (life assurance, dependants’ pensions, death in service payments)
- Tax-efficient pension top-ups & bike scheme
- Car lease programme (sustainable, ultra-low-emission vehicles)
- Referral bonuses (for friends/colleagues who join)
Full Terms and Conditions available via [Norfolk County Council’s** portal**.
Internal/Existing Staff Notice
Current employees are encouraged to explore both internal vacancies via myOracle.
Redeployment Closing Date: Tuesday 7 July 2026 at 23:59 (priority consideration for eligible staff) All Other Applicants: Tuesday 14 July 2026 at 23:59
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