Leeds City Council
Family Help Worker
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Family Help Worker
Family Help Worker
Job Summary
Title
- Family Help Worker
Salary
- £28,598 - £31,022 (C1)
Contract & Location
- Permanent, 37 hours per week
- Locations across Leeds City:
- Compton Centre Community Hub
- Dewsbury Road Community Hub
- Horsforth Community Hub
About Our Organisation
Leeds City Council is one of the largest employers in the region, with a commitment to recruiting talented individuals who uphold the council’s values and support its ambitions in early help practice.
About the Role
The Family Help Worker plays a critical role in supporting families early in the life of a problem, working to prevent escalation to statutory intervention. Working within the Leeds Practice Model, you’ll deliver individualised family support across multi-agency teams, ensuring holistic care that empowers positive outcomes.
Key Responsibilities
The role is pivotal to Early Help’s new Family Hubs, working collaboratively with partners including:
- Police
- Domestic abuse specialists
- Mental health teams
- SEND (Special Educational Needs and Disabilities) coordinators
You will:
- Lead on early help assessments, formulations, and plans within a multi-disciplinary framework.
- Work with whole families, tailoring support in home or community settings to ensure long-term positive outcomes.
- Ensure children’s and young people’s developmental needs are met, coordinating with specialists as required.
- Engage families using a restorative and relational approach.
- Support parenting interventions and develop cross-agency partnerships to deliver evidence-based programmes.
- Work flexibly, prioritising urgent cases while maintaining accurate records and robust safeguarding practices.
- Attend Child Protection Conferences, core group meetings, and court proceedings.
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Responsibilities
Core Duties
- Lead individual and group-based family interventions, utilising Think Family Work Family principles.
- Apply Leeds Practice Model to formulations, planning, and evaluating family needs.
- Implement Early Help strategies, including Registration, Assessment, Plan & Review (RAPR).
- Collaborate multi-agency, ensuring all relevant partners contribute to care plans.
- Attend mandatory meetings (e.g., safeguarding conferences, court cases).
- Maintain secure, accurate records while complying with confidentiality & data protection.
- Adhere to Health, Safety, Equality & Anti-Discrimination policies.
- Promote continuing professional development, including training and appraisals.
Requirements
Essential Qualifications
- NVQ Level 3 or above in:
- Early Years/Childcare
- Health & Social Care
- Youth Work
- Adult Learning Support
Critical Skills & Knowledge
✔ Flexibility – ready to travel across Leeds, balance varied workloads, and adapt to urgent cases. ✔ IT Proficiency – use of Mosaic, SCMS, CorePlus, Microsoft Office, and secure databases. ✔ Intervention Planning – design and execute multi-agency support plans. ✔ Handling Confidential Information – respect sensitivity and compliance. ✔ Child Development Awareness – promote positive youth growth, including SEND and behavioural needs.
✔ Understanding of Safeguarding – cultural, health, and community-level knowledge. ✔ Restorative Practice – engaging families with empathy and inclusivity.
✔ Experience with Disadvantaged Families – prior (paid/unpaid) welfare work in childcare/learning support.
✔ Commitment to Equality – respond to differing needs while maintaining anti-discriminatory practice.
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Desirable Experience
✅ Driving license ✅ Extensive experience in work-shy issues, child protection, or pastoral support. ✅ Experience with parenting programmes or behavioural intervention.
What We Offer
Employee Benefits
- Competitive salary + 28 days annual leave + statutory holidays
- West Yorkshire Pension Scheme with generous contributions
- Flexible/hybrid work (subject to service requirements)
- Promotion & training opportunities
- Wellbeing support & financial assistance
Eligibility & equality
✓ Open applications to underrepresented groups: carers, veterans, women, people from LGBT+, ethnically diverse, disabled, and care-experienced backgrounds.
✓ DBS Check – candidates must pass children’s or adults’ barred list checks.
⚠️ Right to Work in the UK required.
- Home Office notes: applicants must be UK/Irish citizens, EU Settled Status holders or secured a Skilled Worker Visa.
- Minimum MiG Standard complying salary £41,700 – verify eligibility before applying.
Application Guidance
- Complete the online form via Leeds City Council portal.
- Refer to submission guidance and ensure all details are accurate.
- Queries? Contact:
- Lauren Dunstan – Family Hub Manager (lauren.dunstan@leeds.gov.uk)
- Anna Bedford – Service Delivery Manager (anna.bedford@leeds.gov.uk)
Equal Opportunities Note
Leeds prioritizes applications from diverse candidates and enforces anti-discrimination policies.
“I am committed to your outlined criteria and thematic priorities. This role follows a **flexibility protocol and mandatory attendance expectations.**Responsibilities may vary; further tasks can be assigned according to service needs.
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