Croydon Council
Family Hubs Navigator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Family Hubs Navigator
Early Intervention Family Support Worker
Job Purpose
- Work as part of a team to deliver system-wide early intervention support using a whole-family approach for children and young people (aged 0-19, and up to 25 with SEND) and their parents/carers.
- Act as the named worker, providing intervention primarily through 1:1 and small-group support to advise, equip, and enable families.
- Bridge the gap between universal, Early Help, and Targeted early help services, ensuring families access the right support earlier, increasing uptake and engagement.
- Champion a preventative and strengths-based approach, improving outcomes and empowering families to build resilience, independence, and self-reliance.
- Engage with families having children with special educational needs (SEND), ensuring access to inclusive services.
- Leverage deep knowledge of available services for children, young people, and families across Croydon.
About the Role
Key Responsibilities
✔ Deliver the Best Start in Life offer, focusing on families with children aged 0-5 while supporting older children (up to 25 with SEND).
✔ Work closely with universal, Early Help, and targeted services, ensuring seamless pathways for families.
✔ Utilise a whole-family approach, addressing multi-layered needs (health, education, care, emotional/social).
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
✔ Facilitate positive outcomes for children and families by offering professional guidance in child behaviour, parenting support, and conflict resolution.
✔ Reduce reliance on prolonged professional support by building family resilience and self-awareness.
✔ Safeguarding awareness: Recognise and act on risks to children, young people, and vulnerable adults.
About You
Essential Knowledge & Skills
- Strong understanding of systemic and strengths-based practices.
- In-depth knowledge of:
- Start for Life initiatives and Best Start in Life for families with children 0-5.
- Health, education, and care systems for children with SEND & disabilities.
- Policy, strategy, and national developments around early help, early intervention, child development, and parenting.
- Child behaviour management approaches.
- Safeguarding risks for children and adults.
- Proven experience managing a caseload effectively, preferably in a similar early years/welfare-focused role.
- Confident practitioner with broad expertise in child development and inclusive support.
Croydon Council’s Vision
Focuses on delivering financially sustainable services whilst prioritising:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
✅ Resident engagement: Being a community-first authority that listens, respects, and partners with Croydon’s diverse populations. ✅ Collaboration: Strengthening ties with commercial, voluntary, community and faith sectors. ✅ Workplace excellence: Upholding governance best practice and building an inclusive, skilled workforce.
Council’s Business Objectives
- Enriching Croydon as a place of economic, educational, and personal opportunity.
- Meeting the needs of children and families to help them thrive and fulfil their potential.
- Creating a cleaner, safer, and healthier community.
- Supporting healthier independence for all residents.
Who We Are Looking For
Croydon Council welcomes applications from all backgrounds and is committed to inclusive employment.
- Flexible working: Subject to business needs, we encourage requests for flexible/hybrid working arrangements.
- Interview guarantee: As a Disability Confident Employer, we will interview all disabled candidates meeting minimum criteria.
- Safeguarding commitment: We require all staff to take a whistleblowing/safeguarding responsibility, subject to a DBS check where applicable.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills