Somerset Council
Family Intervention Worker (CWD)
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Family Intervention Worker (CWD)
Closing Date: 06/07/2026
Salary: Grade 12 - £28,598 to £32,061 per annum
Location: Taunton
Make a real difference to the lives of children with disabilities and their families by delivering practical, hands-on support where it matters most.
At Somerset Council, we are proud to be on an ambitious journey to transform how we support children and families across the county. As part of our Families First Partnership programme, we are reshaping services to ensure families receive the right help, at the right time, in the right way—working together with partners across social care, education, Police, health, and communities.
This is a significant and exciting period of change. We are developing a more connected, relationship-based system that puts children, young people and families at the centre—strengthening early help, enhancing multi-agency working, and supporting more children to grow up safely within their families and communities.
To help us deliver this transformation, we are recruiting to several roles across Children’s Services, offering a unique opportunity to contribute to meaningful, long-term change and be part of a workforce committed to improving outcomes for Somerset’s children and families.
This role is offered on a fixed-term basis for two years, aligned to the delivery of our transformation programme. During this time, you will play a key part in shaping new ways of working, embedding innovation, and helping us build a sustainable system that makes a lasting difference.
If you are motivated by improving outcomes, thrive in a collaborative environment, and want to be part of a service that is evolving and forward-thinking, we would love to hear from you.
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Role Summary
The Family Intervention Worker provides focused, practical support to disabled children and their families who require Level 3 support within Somerset Council’s Effective Support for Children framework. Working closely with families, the role delivers meaningful, hands-on interventions that help strengthen relationships, build confidence in parents and carers, and support them to meet their children’s needs in everyday home and community life.
Guided by the Think Family Approach, the role takes a whole-family view, working alongside other professionals through the Team Around the Child/Family process to ensure support is joined-up, responsive and centred on what matters most to each family. Through thoughtful assessment, planning and partnership working, the Family Intervention Worker plays an important part in helping children and young people feel included, safe and supported, while improving their overall wellbeing and life opportunities.
Essential
What We’re Looking For – Knowledge, Experience and Skills
Demonstrate knowledge and understanding of child development and family relationships. Able to promote equality, diversity and the interests of service users and carers. Demonstrates a commitment to safeguarding and promoting the welfare of children and vulnerable adults. Have knowledge of external resources, data, and community services to support children and their families. Some experience of social care, but not necessarily in paid employment. Experience of working with children and young people. Contributes to induction of new Family Intervention Workers. Literate and numerate to GCSE level A-C/Level 4 or equivalent. Able to produce basic correspondence, oral and written reports and records that are legible, accurate and easily understood. Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016). Demonstrates empathy with client group and understanding and respect for individual needs. Demonstrates ability to prioritise work and organise competing demands. An excellent telephone manner and good listening and assessment skills. Able to develop professional relationships with a range of clients and colleagues.
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Desirable
Broad working knowledge of Social Care. Awareness and understanding of rights of users and carers and the principles embodied within the Code of Practice for Social Care Workers. Awareness of relevant legislation. Knowledge of services and legislation relevant to users and carers’ needs and circumstances. Experience of working as part of a team. Clerical or administrative experience. Experience of working with children who have a disability. Experience of working with children who have behavioural or emotional difficulties.
Additional Information
28 days’ annual leave, plus bank holidays 2-year fixed term contracts – 37 hours per week A generous benefits package that supports your wellbeing, work-life balance and ongoing development
Regretfully, we are unable to offer sponsorship for this role.
For an informal chat about the role, you can contact Mikayla Greedy, Strategic Manager Operations at mikayla.greedy@somerset.gov.uk
A full job description will be provided to shortlisted candidates or on request.
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