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Family & Multi-agency Liaison Co-ordinator (Safeguarding Responsibilities)
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Job Title: Family & Multi-agency Liaison Co-ordinator (Safeguarding Responsibilities)
Location: Walsall
Oakwood School is a specialist provision for children and young people aged 3 - 15 years with complex educational needs. The school is commissioned for 267 places (September 2025).
We pride ourselves in providing a safe, stimulating and nurturing learning environment where we help our pupils to learn in bespoke and innovative ways to ensure optimum progression.
Our highly qualified staff coupled with our forward-thinking approach to resources and technology, allow learners to communicate and participate in the world around them.
We promote a wide range of high-quality learning experiences, catering for all learning styles so that no learner is ever left behind.
At Oakwood everyone is valued and treated with respect and is encouraged to be the best they can possibly be.
Our Vision
At Oakwood School we are nurtured to grow and flourish.
We promote a culture of positivity, ambition and resilience through pupil centred learning to engage, motivate and empower learners in all areas of their lives.
Learners are at the heart of our school. Together with their families, we foster strong supportive teams around them to build on strengths and overcome barriers, embracing creativity, innovation and technology.
We maximise potential, grow independence and celebrate all achievements.
Our Mission
As a hub of the community, it is our responsibility to create opportunities for every learner to be the best that they can possibly be! Through our personalised curriculum learners will develop emotionally, physically and holistically. Learners will feel valued, respected and safe in our happy and inclusive environment.
Find more information here: Oakwood School
Want to make a difference to young people?
Are you ready to embark on a rewarding journey within an educational community that values increasing opportunities, improving outcomes for our students. We are looking for a Family & Multi-agency Liaison Co-ordinator (Safeguarding Responsibilities) to join our team.
Key Duties and Responsibilities:
- Act as a member of the Designated Safeguarding Lead (DSL) Team, responding to safeguarding and child protection concerns.
- Maintain accurate safeguarding and child protection records in line with statutory guidance and local authority requirements.
- Support safeguarding monitoring, reporting, and compliance across the school.
- Deliver safeguarding and child protection training to staff.
- Work collaboratively with external agencies, including social care, education, health, and support services.
- Lead and coordinate Early Help support for families, including chairing meetings and reviews.
- Support parents and carers in promoting pupil wellbeing, attendance, behaviour, and educational engagement.
- Provide direct family support, advice, advocacy, and signposting to relevant services.
- Act as a key link between home and school, promoting positive relationships and effective communication.
- Monitor pupil attendance, follow up absences, undertake welfare checks, and implement attendance improvement strategies.
- Support pupils experiencing emotional, attendance, safeguarding, or transition-related difficulties.
- Represent the voice of the child and advocate on behalf of pupils where appropriate.
- Generate referrals and coordinate support from external professionals and agencies.
- Conduct home visits where necessary to support pupils and families.
- Maintain accurate records of meetings, interventions, and outcomes.
- Review and evaluate support provided to pupils and families to ensure positive impact.
- Contribute to safeguarding policy development and ensure compliance with safeguarding, equality, confidentiality, and data protection requirements.
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Pay range: Grade 7 SCP 22-27
Qualifications and Skills:
- Experience working with vulnerable children, young people and families. Previous safeguarding and child protection experience
- Experience of multi-agency working and partnership collaboration.
- Strong communication and interpersonal skills.
- Ability to build positive relationships with pupils, families, staff and external agencies.
- Good organisational, problem-solving and record-keeping skills.
- Knowledge of safeguarding legislation and best practice.
- Ability to manage competing priorities and work independently.
- Competent in the use of ICT systems and maintaining confidential records.
Commitment to safeguarding, equality, diversity and inclusion. Minimum of 5 GCSEs (or equivalent), including English and Maths.
For full details of the post please see attached Job Description and Person Specification
Why The Mercian Trust?
As one Trust we share a common purpose. We call it our social mobility and social justice mission to change our communities through the very best equitable education. When we get this right, it enables our children and young people to fulfil their potential, thrive in the world of work, and make a positive contribution to the local, national and international community. Our recent achievements include:
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- Sustainable Growth - becoming one of the largest and most diverse trusts in the region
- Social Mobility & Social Justice - National recognition for the Trust’s two selective grammar schools who the most successful on the number of local disadvantaged students passing the entrance and joining the schools
- Increasing Opportunities – Opening brand-new purpose-built campus in Walsall Town Centre including an alternative provision for students at risk at permanent exclusion from mainstream schools alongside a Digital Skills Hub to provide professionals and employers
- Pioneering Spirit – National recognition for pioneering work around youth mental health, including establishing an in-house multi-disciplinary team of clinicians and allied health professionals delivering interventions and providing support to vulnerable students
- Outward Looking – Organising and hosting the region’s first Youth Suicide Conference (2023) and Youth Violence Conference (2024) at Villa Park
- Innovation and Improvement – A multi-million-pound investment in the digital infrastructure of Trust schools and our Digital Skills Hub underpinning the ongoing transformation of how staff teach, students learn, leaders lead and the whole Trust operates in readiness for the AI-supercharged careers and workplaces of the future.
Want to be a part of something extraordinary? Find out more: The Mercian Trust
What can we offer you:
Benefits:
Financial, Health and Lifestyle
- Discounts on everyday purchases (Eden Red)
- A comprehensive free of charge health plan (UK Health Care)
- A cycle to work scheme via Halfords
- Access to the Blue Light Card
For further benefits including education sector leading CPD: The Mercian Trust
The Mercian Trust is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.
The Mercian Trust is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
Please take time to read our policies attached to this advert.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Please apply as soon as possible to avoid disappointment.
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