Action for Children
Family Partner
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Family Partner
Salary: £26,006.84 per annum
Location: Newcastle upon Tyne
Contract/Hours: Permanent / Full Time – 37 hours per week
Closing date for applications: midnight of Sunday 26th July
Benefits:
- Over 7 weeks inclusive paid leave and the option to buy or sell leave
- Excellent training and the opportunity to undertake professional training for some roles
- Flexible maternity, paternity and adoption packages
- Up to 5% employer contribution and life assurance cover
- Blue Light Card eligibility with discounts at 15,000 national retailers
At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.
A bit about the role
In the role of Family Partner, the focus is on building trusting relationships with children, young people, and their families to identify the support they need and how to access it effectively. This position adopts a whole-family approach, which includes:
- Conducting holistic assessments and offering practical guidance
- Assisting families in overcoming barriers to services
- Strengthening parenting confidence and advocating for children's voices
- Contributing to coordinated support across schools, health partners, and city programmes
A crucial aspect of this role is helping families access services, especially when they encounter barriers or feel uncertain about where to turn. This includes offering parenting support through practical advice and encouragement, thereby strengthening parents' confidence in their abilities. Additionally, acting as an advocate for babies, children, and young people ensures their voices and needs are integral to planning and decision-making.
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Safeguarding is central to this practice, ensuring every child's wellbeing is prioritised while maintaining clear and accurate records to support ongoing progress.
About the Service
Children and Families Newcastle is a citywide network designed to bring support closer to the communities that need it. Working within the North Locality, you’ll be part of a team committed to early help, prevention, and building strong foundations for children and families. The service focuses on holistic, whole-family support, ensuring that every child has the opportunity to thrive, every parent feels supported, and every family can access the tools they need to move forward.
You’ll contribute to integrated programmes such as the Supporting Families Programme and help uphold standards like UNICEF Baby Friendly accreditation, ensuring families receive consistent, high-quality support from pregnancy through to young adulthood.
What you do could make a difference
Some key responsibilities of a Family Partner are:
- Carrying out whole-family assessments and Early Help plans to understand each family's strengths, needs, and priorities.
- Facilitating group sessions that empower parents and carers to build confidence, skills, and supportive connections.
- Providing timely support by responding to enquiries and reviewing family needs to ensure effective assistance.
- Integrated working and contributing to wider programmes and initiatives, supporting consistent, joined-up family services.
- Providing practical parenting support that strengthens parents’ confidence and skills and act as a strong advocate for babies, children, and young people, ensuring their voices and needs are central to planning and decision-making.
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- Relationship building — Ability to build trust with children and families.
- Multi-agency experience — Confident working across agencies.
- Strong communication — Clear written and verbal communication skills.
- Group facilitation — Ability to deliver group programmes.
- Advocacy — Confident advocating for children and young people.
- Safeguarding knowledge — Solid understanding of safeguarding procedures.
- Organisation — Able to manage caseloads and maintain accurate records.
- Collaboration — Strong partnership working with schools and health teams.
- Solution-focused — Creative, proactive approach to supporting families.
Why Action for Children?
Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.
We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.
Will you join us?
Diversity, equality and inclusion
We work hard to create an inclusive environment. One where individuality is celebrated and where everyone feels valued and supported. Because when we come together, with skills like yours, we’re capable of amazing things.
We actively encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with a disability, as these groups are under-represented within Action for Children.
Please note we are unable to offer visa sponsorship for this role.
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