Action for Children
Family Support Worker
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Role: Family Support Worker
Salary: £25,949 per annum
Location: Acle, Norfolk (covering Broadland and North Districts)
Contract/Hours: Fixed Term Contract until 30 September 2027 - Full time 37 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
Interviews: To be held week commencing 10th August 2026
At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.
A bit about the Service
Norfolk's Early Childhood and Family Service (ECFS) offers support to children aged 0-5 years old and their families. The support is provided through group sessions, parenting programs and through home visiting. The service works in partnership with families and other key organisations and provides group activity sessions which cover a variety of topics such as parenting, improving mental health and keeping a child safe.
We are looking for an energetic and dynamic forward thinker, confident in leading and bringing fresh ideas and inspiration to the role.
How you'll help to create brighter futures
- Providing a high-quality service to children, young people, and their families by understanding their needs and delivering appropriate interventions.
- Delivering to groups as well as working with families on a one-to-one basis.
- Achieving the highest standards of safeguarding, whether through supporting the children and young people who come into contact with our services, or by appropriately reporting concerns about any child or young person.
- Working in partnership with other agencies to keep children and young people at the centre of our work.
- Working collaboratively with colleagues and families to achieve positive outcomes.
- Listening to children, young people, and families.
- Managing your own administration and updating systems.
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- Diploma Level 2 or equivalent in Early Years or relevant study area.
- Experience of working in a Health, Early Years or Social Care Setting.
- Experience of undertaking assessments, planning, and delivering both group and 1-1 interventions and case recording.
- A good understanding of Microsoft Office and ability to use IT systems.
- Compassion and dedication to our cause – keeping children and young people safe and happy.
- Access to a suitable method of transport to enable the duties of the role to be carried out (essential).
Why Action for Children?
Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t.
By bringing your passion and unique skills and experience, you’ll help us create change that really matters. And when we succeed, we’ll recognise what you did to make a difference.
We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.
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Will you join us?
For more information about our Family Support Worker role, please check out job description here [https://actnforchildren.sharepoint.com/:b:/s/Employee_Recruitment_Information/IQAmmJwRLLLWQ5GZ9KG2tNocAX_wukKhu_JF11cB3om-JIk?e=hl79cf]
How to apply
If you require any support to apply, please contact: Scott Jones via email at recruitmentservice@actionforchildren.org.uk quoting reference 13379
Diversity, equality and inclusion
We work hard to create an inclusive environment. One where individuality is celebrated and where everyone feels valued and supported. Because when we come together, with skills like yours, we’re capable of amazing things.
We actively encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with a disability, as these groups are under-represented within Action for Children.
Men are currently under-represented within our Children Service roles. We’d like to change that. So, we really encourage men to apply for any of our Children Service roles.
See below for further information about working with us:
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