Somerset Council
Family Time Support Worker
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Family Time Support Worker
Family Time Support Worker
Closing Date: 19/07/2026
Salary: Grade 13 – £25,989 to £28,142 per annum
Location: Yeovil (Opportunities also in Bridgwater, Taunton & Shepton Mallet)
About the Role
Somerset Council invites you to join an exciting transformation programme within their Families First Partnership. In a refreshing approach to support children and families, this initiative reshapes community and multi-agency services to deliver right help at the right time in the right way.
We are in a pivotal stage of transformation, focusing on a more connected, relationship-based system, placing children, young people, and families at its core. Central to this vision, we seek to strengthen early help, enhance multi-agency collaboration, and support more children to thrive within their families and communities.
This is a fixed-term role for two years, aligns with our transformation goals, and allows for meaningful contributions to reshaping Children’s Services in Somerset.
If you are driven by measurable outcomes, thrive in a collaborative environment, and wish to become part of an evolving, forward-thinking service, this is your opportunity to make a difference.
Role Summary
The Family Time Support Worker ensures safe, positive, and meaningful relationships between children/young people and their parents, relatives or significant others during supervised contact. You will:
- Safeguard children during family interactions.
- Create a structured and nurturing environment to foster strong, healthy connections.
- Improve family relationships, parenting practices, and children’s outcomes.
- Work directly with children and their families.
- Influence assessments, care plans, and decisions regarding reunification, reconnections, and long-term stability.
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Combining support with security during family engagements, this role epitomises our multi-agency system – one that integrates multiple sectors to achieve the best results for Somerset’s youngest and most vulnerable.
What You'll Do - Key Responsibilities
- Supervise face-to-face and virtual family time in compliance with court orders and safety requirements
- Facilitate structured family sessions across different settings, including after hours when necessary
- Evaluate interactions between children, parents/guardians to provide targeted guidance and support
- Contribute to care planning, parenting assessments, Child Protection Conferences (CPC), and Family Time Plans
- Deliver structured interventions to enhance parenting capabilities and engagement
- Act as a bridge between professionals and families, coordinating care plans and reviewing progress
- Arrange transport for children to ensure punctual attendance to sessions
- Maintain accurate, timely, high-quality records of all interactions and sessions
- Take immediate action for safeguarding concerns—including ending unsafe sessions or escalating to higher authorities
- Prepare reports and provide court testimony when required
- Assist in resettlement discussions for reunification/reconnections with family
- Work collaboratively within a multi-agency team to address children’s needs holistically
- Engage in ongoing training and workshops to promote service enhancement
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What We’re Looking For – Knowledge, Experience & Skills
Essential Criteria:
- Awareness: Understanding of users’, children’s, and carers’ rights along with the Code of Practice for Social Care Workers
- Knowledge: Knowledge of relevant legislation and systems governing childcare and safeguarding
- Experience: Previous experience in caring or supportive roles (paid or voluntary is acceptable)
- Qualifications: Functional literacy and numeracy up to GCSE standard or equivalent
- Willingness to undertake: Level 3 Qualifications in Children and Young People’s Workforce training
- Skills: Confidence in engaging directly with children and their families to mentor parenting and establish healthy bonds
Desirable Traits:
- Experience in clerical/administrative roles to aid records management
- Relevant qualifications or certificates in social care
- Basic knowledge of manual handling procedures for client support
- IT proficiency to input/retrieve and manage data effectively
- Empathy, resilience, and respect for diverse needs
Additional Information
- Annual leave: 28 days, including bank holidays
- Contract: Fixed-term for two years
- Benefits package: All-encompassing support for wellbeing, work-life balance, and professional development
- Note: Regrettably, this role cannot be sponsored for visa purposes
For an informal chat: Contact Heidi Carey, Senior Family Time Support Worker, at heidi.carey@somerset.gov.uk
Position Ref: AG1025 Opportunity: 1089/SR
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